Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

paid shipped now item

i have a "Paid ship now" item on my selling home page and it got shipped back in December with another item. When will this line item go away on my selling page? don't you all do any QA anymore? i don't think so.

send offer to buyers

please don't ask me to "send offer to buyers" when 1. I don't have any watchers on that particular item and 2. I only started the listing 3 days ago. I like this feature, but you are putting it to use in the wrong way.

Hola

Buenas tarde porfavor ando desde ayer tratando de pagar un articulo y no me deja confirma el pago me indica que cambie de tarjeta y apesar de que la cambio por otra me sigue saliendo lo mismo si lo arreglaran de verdad que se los voy agradecer

App listing photos washed out

brian@ebay @shipscript Here is the new consolidated post on this topic per your instructions. Thank you so much for being on this with me! Eager for solution! The ebay ipad app update washes out listing photos. See attached screen shots of the same p...

User avatar by Guide
  • 1988 Views
  • 20 replies
  • 1 helpful

Deleting Messages in Mobile App is Not Permanent

I have noticed that when I delete messages via the app interface, then close the app and launch it again, the messages I have deleted reappear. The only way to delete messages permanently is to login to the eBay website and delete them there.

Best offer received notifications not going away in app.

After the last update. I've noticed if you decline an offer, the notification on your home page that you have an offer doesn't go away until the item sells. If you click on the notification it says you've declined this offer already. It's not doing t...

Can’t open eBay app

I’ve tried dozens of times downloading the app. My iPhone is updated. I’ve loads of memory. I’ve reset my phone. None of it works. When I press on the app it just does nothing then times out

APP UPDATE

Having to buy from other sites as can't find how to update my eBay, when I try to go onto eBay keeps coming up saying need app update but not telling you how to do this, eBay must lose so many customers with this problem

Search problem on IOS

Recently I’ve noticed searches that used to work in the IOS eBay app don’t any longer. Here’s what is happening. In the eBay app on my iPad (latest app and IOS version) I do a search for ”office 365” and it says no results can be found. I know that i...

User avatar by Rising Star
  • 687 Views
  • 5 replies
  • 0 helpful

Ebay customer support

How to connect with eBay directly. Does anyone has email or puffiness number?

User avatar by Explorer
  • 310 Views
  • 1 replies
  • 0 helpful

Dark mode in the android app?

My question is what the title says. Is there a dark mode? If not, will one be added (I've seen older posts from 2019 asking the same thing). There seems to have been one at one point(?). Having one for the normal site would be nice too (dark reader c...

Second chance not working

Items had been bidders on them a few minutes before ending, they disappeared fromthe app. This led to our buyer buying from another seller and we had to cancel the order. We couldn’t even offer it as a second chance because when the order got reliste...

Unable to log in on Ipad Chrome

Hello ! I’m trying to go in and edit my store promotions and I’m unable to sign in - I’m on Ipad and Google Chrome - I keep getting stuck in the Captcha loop ! There was one other post on the Technical page, but the suggestions there are not helping ...

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