Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Push notifications not working on iOS App

Hello, the push notifications are not working for me. I have tried already the following (what i have found here). Log out and log in after a while, reinstall the app, turn off the notifications and wait for about 30 seconds and turn it on again (in ...

User avatar by Rising Star
  • 4295 Views
  • 2 replies
  • 1 helpful

Use of Global shipping Program not being advised on item

I am new to using the GPS, but i noted that if i look at my selling item via the App on my iPhone, nowhere within that displayed info does it show that the item is being shipped to other countries via the GPS. Is this normal? Thx JohnW

Resolved! App crashing

Has anyone else experienced the app crashing soon as you try tapping it?

App Crashing, Barely Opens

My app has not been working properly for weeks. When you click on it, it just shows the opening eBay logo for 30+ seconds and then crashes. On occasion it will open, and then it crashes again while I’m using it and kicks me off the app. I’ve already ...

User avatar by Adventurer
  • 542 Views
  • 2 replies
  • 0 helpful

My eBay app crashing / now can’t reinstall?

Hi there, My eBay app started to not open and would just crash and shut down. This happened for a few days, so I decided to try to delete and reinstall... now when I try to reinstall from App Store it just sits there with the circle to start download...

Can't mark as shipped or leave feedback after sale

I'd say for approximately 1 month now I had the hardest time leaving feedback right after I receive a paid notification as I was able to in the past. I click on the notification that comes to my phone and then the item/individual auction doesn't come...

User avatar by Adventurer
  • 363 Views
  • 2 replies
  • 0 helpful

Past purchases disappeared from list

I like to keep track of my bbn past purchases but many of them have disappeared from my purchases link. For example I recently purchased a laptop battery and cannot find the seller to leave feedback and correct the issue.

Global shipping - Printing label from app - no options

Sold an item not my first with this. Buyer is from another country. Sold item through global shipping program. I'm using the app. I click on "paid-ship now". Now usually for any other item purchased there shows "create label". However there is no opt...

Resolved! Is there a way to get the current eBay app to work with the Galaxy S3?

I prefer the desktop version, but these promotions keep coming up offering 10% eBay Bucks with the mobile app and 5% on Windows. The problem is I can't find the app in the Google Play Store, so I assume this means it's incompatible. Is there a way to...

offers are higher than the auction price

Isn't the listing flow being tested anymore? why am I seeing offers higher than my auction price?? (check the screenshots out for this) And why am I seeing offers on my android phone when I said NO on the website? and why after I list an auction item...

Notification Won’t Go Away

My app claims that I have 1 notification waiting, but I have checked everywhere. The notification will not go away. I’ve even tried turning notifications off, as well as reinstalling the app. Please help!

Resolved! CAN NO LONGER PRINT PACKING SLIP ON ANDROID PHONE!

Was always able to conduct all my Ebay business on phone. Now I can only print packing slip on laptop. Such a time waste. Labels still print fine on phone. Does anyone have a solution or workaround?

User avatar by Trailblazer
  • 1874 Views
  • 7 replies
  • 3 helpful
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