Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

"Events and Offers" notifications setting resets

This is the same as "How do I stop annoying propaganda notifications from ebay?" Every time I uncheck the "Events and Offers" notification setting, it gets set again after a few days. Why? (Conspiracy theory anyone?) PS: Android app

Invalid request (TIDE 485310)

Im on IOS 9.35 and cannot update any further. But my ebay app was working fine up until new year, now im getting this message. Ive uninstalled multiple times and restarted and now have the 5.161 version installed but its still not working. How can i ...

Resolved! Negative feedback reply not showing

Replied to negative feedback left by buyer but its not showing on EBay app. Any reason why.Android

Finding someone’s store on your cell phone

How do I find someone’s store on eBay using my cell phone?

iOS app notifications

I have found the notifications for auctions searches I have set up worthless. 1. Sometimes with in the app they Notifications show up hours after the actual auction that matches the search criteria has been started. 2. The external app “pop up” notif...

Ebay app new photo editor not compatible with Adobe & Apple photo edited photos

After several days of trying to figure out why my new listing photos are being stripped of their vibrant colors after uploading to ebay since ebay updated its app photo editor, I learned this morning from CS that the updates are not compatible with A...

App Crashing

The app keeps crashing and is unusable.

Resolved! App thinks I am not connected to the internet unless I’m on WiFi

Anyone else experiencing this? I’m using an iPhone 11 Pro. The same thing happened on my old phone as well.

Betsey Johnson clothing

Hi I’m Dena, I’m bringing to EBay vintage Betsey Johnson clothing to sell at a fair price . I hope you enjoy my closet . Sincerely Betsey Classics

Features missing on android and ipad

Lot , bundle , restock fee, variance list option for drop down selection, sales tax. Also make the feature where you can import photos from smart phone, iPad or tablets to your desktop or laptop in the photo category when creating the listing on all ...

Retract button

The retract bid button doesn’t work unless you hit the refresh button

eBay Verify 2 Step Verification is extremely primitive and unsafe

So I just enabled the "eBay verify by app" and tried it a few moments ago.This is what I see: No information regarding the login is shown. I understand that this is relatively new within the app, but I feel even a basic listing of the IP address and/...

Starts over

If I open an item instead of continuing my feed when I am done it starts over from the beginning!

Complain

I am writing to you because i have a complain regarding the app.My credit cars was charges an amount for no reason.I have been trying to contact someone, anyone that could help but still dead end.I have emailed them and the automated message pops up....