Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Mobile app barcode scanner crashes on every other scan

Mobile app barcode scanner crashes on literally every other scan When I use the IMAGE SEARCH / barcode scanner on my LG K8 Android phone, I can scan the first item but when I scan the second item I get the error: UNFORTUNATELY, EBAY HAS STOPPED / REP...

Seller tools integrated in the app

Hi guys,could you integrate seller tools in the app such as paying eBay fees and easily checking feedbacks have been left please?Thanks.

User avatar by Enthusiast
  • 450 Views
  • 0 replies
  • 0 helpful

App has stopped working

I can’t get into the app. I deleted it and tried to reinstall and now can’t install it. What’s going on? I see other people have had the same problem.

Cannot list from new app!!!

With the new update I cannot list from the app. I used the list an item option to upload the photos from my phone and later edit on website. The message is “to list from website”!!!

User avatar by Rising Star
  • 430 Views
  • 0 replies
  • 0 helpful

Text size

Why has the text size been made so small in the new update please? 

Items watching won't remove unwatch

Hi,Items in watching won't remove or unwatch and most items that I have purchased also show in watching and will not remove or unwatch? Please fix or tell me how to remove these. Thank you to anyone that replies with useful information.

User avatar by Explorer
  • 1036 Views
  • 3 replies
  • 1 helpful

Can’t activate app?

Deleted app as it wouldn’t enable on mi iPhone xs( it was already downloaded) when I try to re install- a circle turns t enable the process and nothing happens- the circle just turns- it’s 4 days now that this has happened???

User avatar by Explorer
  • 478 Views
  • 1 replies
  • 0 helpful

Search error

When you type office 365 as a search the app responds with no matches found

User avatar by Enthusiast
  • 402 Views
  • 1 replies
  • 0 helpful

App freezes up

The app on my iPhone keeps freezing up when looking at item pics. As soon as I go to zoom it freezes. In settings the app background refresh is grayed out as well. Only fix is restarting the phone. This started about a week ago.

upper management

The Upper Management must not be listening to the people that use eBay on a regular basis. I look at the forum at least weekly and keep on seeing the same complaints from users, especially on the selling flow. This new selling flow sucks. And putting...

Resolved! App glitch?

Since my latest software update I have not been able to use the eBay app. I removed it and reinstalled it on a number of occasions because it would work for 1 day then would not open. I have since removed the app and now I can’t even install it onto ...