Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app

Cannot download ebay from App Store onto my I fone

Porto Spesen

Guten Tag!Seit der neuen Version kann ich beim Internationalen Versand mich nur für eine Version und somit für einen Porto Preis entscheiden entweder Europa und Deutschland oder nur Europa oder nur Deutschland bzw nur Weltweit allerdings würde ich ge...

Android app - doesn't work over mobile connection?

Just installed eBay app on a new Android phone and discovered that it stubbornly refuses to work over mobile Internet connection. It works fine over WiFi connection, but just waits, waits and waits for something (spinning circle) over mobile connecti...

Can’t checkout with PayPal

Trying to make a purchase complete and it logs into PayPal but then a window come over the top that cannot be selected. When I try to take a screenshot of it it does not appear???

App wrongly auto filling item specifics in clothes

Could you please do something about this? When listing women’s clothes, it seems the programme picks up from the title and sticks something in the item specific THEME...but it’s always wrong egcountry casuals as a brand gets translated into the theme...

Resolved! Android app issue

Just wanted to let you know that the Android eBay app might need something fixing on it - when I click on the menu and then 'Messages' it takes me to the home page. Thankfully when I try a second time to does take me to the messages, but I've tried i...

Unable to cancel after date rejected for items not received

After clicking on the mobile app, into purchases,order details ,more options and then selecting order not received, im unable to return back to more options as the x is not responding.

My app is on spanish

Hello my app is on spanish how can i change te language to English or swedish ? pleas help me

Ebay keeps crashing on startup

I have tried un-installing, then re-booting phone before re- installing, app still keeps crashing on sturtup!

Send Offers to Buyers does not work

I have been a seller for 15 years and I have been so frustrated with eBay lately, especially the eBay App. There is a glitch where “Send Offers” to buyers does NOT work. In fact the eBay app seems completely disconnected from the actual available off...

The App Keeps Relisting

If my auctions end unsold the app keeps auto relisting them even if I unlock it on the website. There doesnt seem to be anyway to stop this. Advice?

Enhancement suggestion...show offer and counteroffer history

When receiving a counter offer on a best offer item, please add an offer history button and/or display the history of offers and counter offers, thanks!

Changing Best Offer Settings - Please stop!!

Ebay keeps changing my best offer settings. I'll set up a draft, put in my upper and lower limits for accepting and declining offers, close the draft, come back it to later, and my choices have disappeared, and accept best offer has been turned off. ...

This unpaid item will be recorded on your account

Using the iOS app I ordered a toy. A message appeared "Do you commit to buy this item" which I confirmed. After that I wanted to change the delivery address and I found that the seller does not ship to that address. I contacted the seller to ask if t...

Not notified of SALE with Ka-ching or push notification since IOS 13 UPDATE

Have 2 APPLE DEVICES iPhone max pro and iPad Pro 11”. Both newest on market as of today 1/2/2020. I have heavily relied on the app for the push notifications of sales since I do not always read my heavily spammed email. Since Sept and the new IOS 13 ...