Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Reviewing payment details of purchases is still not possible after years of complaints

In case you are not using PayPal and purchased an item: Be careful. Payment data will only be displayed ONCE. You accidentally closed the app or did not copy the payment details correctly? Well, you now have to contact the seller because you can't se...

Ongoing issue with Messages

Hi there, Ongoing issue with messages in the app, been like this for months now. When clicking on newly received messages - or any message - it is just blank (with just the message title and who it's from at the top) with the loading circle endlessly...

App crashing when uploading photos

I have used this app without any glitches but today all I get is (eBay is not responding, do you want to close the app or report). This is when I try to upload photos. So annoying especially when trying to run a business

App crashes when I open it

I have a Samsung a10 and I downloaded the app but it's not opening it keep crashing everytime I try to open it

App crashing when listing and uploading photos

Mine also keeps crashing while trying to list, specifically while uploading pictures.

Enable Dark Mode for IOS App.

Hi eBay team so I remember in a old version of your app you had a dark mode feature for iOS. Since Apple now has dark mode are you able to enable it in the app.

Watch lists / personal lists

since years there is a option on ebay website to create own watch lists... Why isn't it still possible to see this lists in the android app? F.e. I have crated lists for carparts, Smartphones, clothes and so on... If I'm in app... i can't see this li...

eBay downloading

Can’t get ebay to download on my iPhone

Watchlist auto refresh when remove item

With the new update, every time I remove an item from my watch list it automatically refreshes and brings me back to the top. So if I have 200 items on my watchlist and scroll down to item 128 and delete it, the loading icon comes up and the page aut...

Thumbnails for each message are not showing within Messages using iPad app

I use Messages quite often with my iPad, I have been able to browse thumbnails for each message on the left panel and inside the message body. This is an awesome feature that I can quickly browse through my messages, identify and locate the message f...

Filtering of items

New version does not properly filter items that are available for shipping to my location. It often shows free shipping when there is none. Previous version was much better.

Bug - Estimated Date with Tracking Tracking Number

If there are multiple tracking numbers available for a single item and the second tracking number is yet to be delivered, the Estimated Delivery Date displayed for second tracking number, will show the Delivery Date, from the first tracking number. T...

eBay iPhone app: changed my "Sort by" default settings???

Hello,I noticed yesterday that when I click on the items I am selling the list was defaulted to "Sort by" newly listed. It use to be defaulted to "Sort by" time ending soonest. Now I have to change it every time I go into my eBay app. How to I lock t...

Notification sounds

Every few days I lose my notification sounds. The only way I get them back is to uninstall the reinstall the app. It happens continuously. Does anyone else have this problem?