Number pad on app not working

[sash-484312]

Problem: number pad in app not working, such as entering bid or counter offer.  Problem only on app, not on browser.

Began:  5/1/2020, persists today (5/2/2020).  

What I did:  

•  restarted phone (brand new, iPhone  SE, version iOS 13.4)

•  deleted/reinstalled eBay app

•  signed out/in of eBay
•  Reported to eBay customer service via chat.

[mobile_feedback]

@sash-484312 

Thanks for reporting this. Do you happen to have any iOS accessibility settings turned on? We are trying to figure this one out.

[hlsingmast]

Would you mind letting me know which item# isn't allowing you to enter into the keyboard? 



Thanks very much!



-Gabe, eBay Engineer