Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bulk deletion of messages

Can’t find an edit button when trying to delete messages on the eBay app (iPhone) . Have to open each message, click trash can, click ok; then go to the next. This is a pain, as messages seem accumulate quickly due to unsolicited messages from eBay.

Icon

How can I get an icon on my sprint tablet??

User avatar by Enthusiast
  • 271 Views
  • 0 replies
  • 0 helpful

Resolved! App won’t load

I have iPhone Max. For a few days haven’t been able to open app so I uninstalled the app off my phone and tried to re install but it won’t allow me. Circle keeps spinning and not loading app. I can use safari to get into eBay but I prefer using the a...

User avatar by Pathfinder
  • 502 Views
  • 1 replies
  • 0 helpful

"Offer declined" notifications -- STOP THIS! HELP!

I'm a seller. Sometimes I use the phone app to send offers to potential buyers who are watching my listings. The offers are good for a day or two. Yesterday I started getting notifications and emails when an offer that I had sent potential buyers exp...

Automatic relist gone

listed a few things via the app on Friday - the option to tick the relist automatically was there. came to list some more items today & the option to relist automatically has disappeared!! bring it back!

iOS app won’t install on iphone

For the second time ebay app stopped working on my iPhone. Deleted app but could re install. All updates installed. i can visit ebay on Safari, just can’t download and install the app????

User avatar by Enthusiast
  • 486 Views
  • 0 replies
  • 0 helpful

Bad app

App has frozen 3 times on me. I cannot reinstall the app. I am a seller and the options for style, fabric and many more have ridiculous unrelated options to choose from. I have sold a few things since I can’t reinstall the app and have to log on thro...

User avatar by Pathfinder
  • 473 Views
  • 0 replies
  • 0 helpful

Will not load

Had it for years lately I’m having to turn phone off and on again for it to work I just deleted and am trying to get it back it want work

TIDE 485390

Hello, I have an Ipad 2 Wifi with Ios 9.3.5 and Ebay app (5.16.1) does not work !!!! TIDE 485390. There are many people with old Ipad and same problems!! PLEASE SOLVE THE PROBLEM!!! Thanks.

eBay Selling Notifications Not Working

Since Friday 01/10/2020, my selling notifications are not working. I still get alerts for auctions that I'm watching, bidding on, saved searches, messages, and everything else, but when it comes to selling related alerts I get nothing. The only way I...

Desapointed!

I bought things on ebay a long time agoUntil today I have not received the items and nothing explanationI've already sent messages to sellers , nobody answers meAn item was canceled, but I didn't get the money backIn the app I can't find where to com...

Face Unlock API

Please update the app with latest Biometric API from google so we can use face unock. Using Pixel 4xl

User avatar by Enthusiast
  • 570 Views
  • 1 replies
  • 0 helpful

Mobile Item Description says my item isn't authentic

If you view this listing of mine on the mobile app, it shows a description that is different from what I had actually put unless the buyer taps to view the full description. Viewing the listing on desktop shows the correct description. This has happe...

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