Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Search error

When you type office 365 as a search the app responds with no matches found

App freezes up

The app on my iPhone keeps freezing up when looking at item pics. As soon as I go to zoom it freezes. In settings the app background refresh is grayed out as well. Only fix is restarting the phone. This started about a week ago.

what is this appcoast ebay browser add-on

upper management

The Upper Management must not be listening to the people that use eBay on a regular basis. I look at the forum at least weekly and keep on seeing the same complaints from users, especially on the selling flow. This new selling flow sucks. And putting...

Resolved! App glitch?

Since my latest software update I have not been able to use the eBay app. I removed it and reinstalled it on a number of occasions because it would work for 1 day then would not open. I have since removed the app and now I can’t even install it onto ...

I can not sign in with my huawei mate30 pro

my Android is 10 . when I search something it's come to invalid request error type 485390 please help me thanks

Resolved! Shipping price will reset to 0.00 in app

Everytime I type the shipping price it will either reset to “0.00” OR because I charge a base shipping price show up as “0.04.25” it will do this on my Apple iPhone 11 running both latest versions. It is not a new occurrence either, I had this happen...

eBay app not opening up...it crashes the second u try and open it

Regular monthly mobile app maintenance and updates

Can anyone explain why eBay does not provide regular monthly maintenance of their mobile app? The latest IOS update was 3 months ago and they still did not fix the problems that have plagued sellers, and they added inconveniences of extra steps neede...

ebay/seller glitches?

so i normally buy from decluttrstore. tho when i browse on the site or app it shows "4 items for sale" all ????. i had 1 item found manually but when i click it says out of stock. also search isnt working properly. im in Canada. i search ex. Anime c...

App not loading

Hey guys. for the last few months the app isn’t loading and it takes up to 30 seconds before it automatically shuts the app down and takes me back to my main home screen on my phone. I have multiple messages and feedback I need to attend to but can’t...