Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Exterior car parts

App not working

My app stopped opening yesterday. So I deleted it. Now it won’t download from the App Store.

Useful features removed in the latest update 5.39.0

Please bring back the ability to sort a searched and possibly filtered list by the highest price only, without including the shipping cost!! Shipping charges are all over the map, depending on what services are offered and whether the seller includes...

Saved searches buying format issue

Saved searches do not distinguish between Buy-now and Auction articles anymore. Even re-saving the search on PC does not fix it.

Android issues

I'm getting no notifications on any sold items. I know bids have been placed and not retracted. It says on the app title unsold 11 yet even I go in there, nothing is listed. I go on desktop version via mobile, it says similar yet the items have sold,...

Notifications

I'm used to getting notifications via email, but why have I started getting notifications in the form of inbox messages also?

Back button is NOT working right

Tap on Recently viewed Items or Watched Items, Then Tapping back button takes me to my eBay instead of Home. Please find screen recording attached.

Search down

So when I am doing a search on eBay it just keeps coming up with no search found but at bottom it says how many itemsthis is since I updated eBay apphelp

Scanning Tracking on Packages Sent

We have scanned in USPS & Fed Ex tracking using the app on the iPhone and all of a sudden neither my husband or I can do this. Why would it have stopped working?

Unable to save items error message after update

I still am getting the remove error message when saving items. I only have 24 items saved. No where near the 200 the latest upgrade said would fix.

Resolved! Doesn't work after update

From this Monday can't open ebay apps.

Resolved! "Just for you" notification

Hi eBay!The app is great. but there's one thing i find annoying.Every now and then i get a notification stating "**% off just for you". The item is always based on my recent searches and views. It's really a good feature in my opinion, it's always gi...

Resolved! Can’t download app

eBay app would not work so I deleted it and went to reinstall it with no success do I need to delete data to make more room could someone help it’s so annoying as it’s so handy to have on phone