Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! My order

I haven't received my item and I can't get in touch with eBay for help since I haven't receive anything

Resolved! Saved Searches

For some time now, there is a problem when I manually start a saved search.When the search is run, most of the time only several items are displayed (1-3 items typically)... If I immediately re-run the search, MANY items are displayed. As I have dedu...

videos not working

Hello.. I am facing problem with ebay android app that videos on any item not working! I can't play video for any item on ebay that has video in the description! In my laptopthat problem not exist, so it is clearly the problem in the app. Help me wit...

Automatic Colour Matching removes shape of the product & contradicts eBay's information

eBay say product images should have a White Background - Why does the eBay App contradict this & automatically add a background colour that matches the product colour and makes it impossible to see the product when the product image is oblong & not s...

New interface

Hello. Today I opened the ebay application and saw an updated interface design, but after logging in after a while, the interface became the same. How to return a new interface?

Feature Request - Android Home Screen Widget

I use both iOS and Android version of Ebay Mobile. I would like to see the Android version take advantage of Android's ability to have a home screen widget. On the widget I would like to be able to customize what I see:• Currently Bidding• Currently ...

selling underwear??

Why in the hell am I getting a notification about "not being allowed to sell underwear" when I am trying to list some Christmas novelty SOCKS???

How to stop Automatic Colour Matching changing the shape of the Product Image?

The eBay App automatically adds a background colour to match the colour of the product image - why? eBay recommend that products are shown on white backgrounds - why then does the App add a colour to any image that is not square? The colour the App a...

Background Tool Taking Away Part Of Item In Picture & Leaving Parts On Others

Anyone else using the Background Removal tool & have it removing pieces of the actual item ?On many pictures it is whiting out parts of my items, on other listing like under the arms , etc it is leaving parts of the old backgroundNot finding it worki...

Ap just shuts off while scrolling through a saved search

It’s been happening more over the last few weeks that I will open a saved search and be scrolling through when the ap just closes and I have to reopen it. When I do reopen it, that new item search is gone so I don’t know what I missed. Very frustrati...