Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Getting links to other listings to work inside the App

Hello, Here is one of my listings:https://www.ebay.com/itm/ALEA-Leather-Seat-Covers-16-2020-Toyota-Tacoma-Double-Cab-Black-Perforated-... You can see where is says Installing it yourself? You will need Hog Rings...Add seat heaters Here... Those links...

New Update New Problems

Since the last update (maybe a week ago), I am unable to upload pictures or use the camera, the app will keep crashing, items will be saved in drafts, and there is no workaround. It is impossible to fix, you can remove the draft, try to start a new l...

Pinterest not working on app

Issue: when attempting to pin an EBay listing to Pinterest, no item image appears. Instead only a generic image with the words: rover eBay .com . It does not open Pinterest. Works fine on main site but is long winded problem is with iPad and iPhone.

Can not scan USPS into order details

I have deleted and downloaded the app twice and I cannot get the barcode scanner to scan a shipping label. I have to with manually input on the app or on the website through a desk top. I have the current version and my camera permission says it allo...

User avatar by Rising Star
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Resolved! Ads auto-translation sucks! Please let us turn it off!

Hi! I understand that the world does not always speaks english... it's cool to translate the app but auto-translate the ads is a horrible decision! My native language is Portuguese but with automatic translation the ads titles are 100% messed up and ...

Resolved! Color borders on mobile android device..why?

Recently noticed on a mobile device that a color border on two sides has been added to most all my listings. The main question is why? to what purpose does this serve when I am selling art for the most part with a color mat that is pictured already? ...

Can’t add pictures

Using the app, can’t load any pics. Error says they are too small. The latest is for an item I am relisting and using the same photo I used in the the original listing. I can use my iPad and go to the website and upload the pictures there without pro...

User avatar by Rising Star
  • 470 Views
  • 0 replies
  • 0 helpful

Send messages through app

I don’t believe you are able to contact users through the app to send them a message. You have to log on to a computer to do this. You should be able to do this in the app.

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