Unable to bid!

[salfordreds13]

I don’t know what you have done this time to the iso app and classic site?

But I cannot bid on anything on the eBay app, or bring up an item to bid on the classic web site.

Please STOP!!! Making alterations to the app that are not needed! 
Very Frustrating!!!

[mobile_feedback]

@salfordreds13 

Thanks for the report. Can you let us know what is happening when you bid, can you share a screen shot of the error.

[salfordreds13]

Hi! On the IOS app it takes you to the bid mode but when it comes to entering the bid, manually or bid pre determined, it just does not enter any numbers. Thanks

[mobile_feedback · Accepted solution]

@salfordreds13 

On your device go to

Settings>Accessibility>Keyboards>Full Keyboard Access

Turn that switch to off and let us know if that fixes the issue.

[salfordreds13]

My settings were on for keyboard. I’ve turned them on and off and  I’m still not able to key in a bid. 
Also on the classic web site for eBay, if I bring an item up, I view it, and I go to the white action box next to the item, I click on the arrow, which is consistent with my curser working, but no actions pop up. My phone is working correctly, it’s not giving me actions from clicking the item. Thanks! 

[mobile_feedback]

@salfordreds13 

Can you email us a screen shot of your keyboard settings to iosfeedback@ebay.com

[salfordreds13]