Mobile Apps
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can’t use app

After update 3 days ago I can’t use the app as my operating system is iOS 15. I’ve tried the advice given of deleting and downloading an older version but this hasn’t worked either. I can’t use my account as I’m not currently able to buy a new phone

Saved searches - unable to access on iOS app

My saved searches are not accessible on the iOS app. I have two different devices, and I’m not able to access my saved searches on the app on either of them. If I login on a browser, I can access my saved searches, just not on the app.

Resolved! Unable to Access the app on my iPhone

I have been trying access my eBay app on my iPhone but all get is ‘update required’ when I click to update nothing happens. I have tried this numerous times with no joy. I have also removed and reinstalled the app. Still no joy.Can you help?

User avatar by Explorer
  • 162 Views
  • 4 replies
  • 1 helpful

Resolved! Ebay update !

Went to open Ebay as I have for years to confirm receipt of purchase only to find an update was required. Tried to update only to discover I need iOS 17.0 for it to run on my iPad…my iPad is up to date on iOS 15.8.3. What’s going on folks? Can someon...

User avatar by Explorer
  • 118 Views
  • 2 replies
  • 0 helpful

Resolved! New update Good bye ebay

My phone has the latest available update15.8.3 , this new enforced update means I can’t access eBay any more , (unless I buy a new I phone) so for now I will have to move to another platform. Very annoying after many years. It seems I am not the only...

User avatar by Adventurer
  • 463 Views
  • 6 replies
  • 1 helpful

Resolved! My eBay app update

Hi my eBay app keeps saying update I go on apps and it does not give me options to update the app on my iPhone 14 I need help

App Update on iPad

I’ve been on eBay since 1999, over that period, only buying, I have purchased over 2,600 items, only to find out today that the App needed updating, and it can’t be done on my iPad, says install an older download, but not how this is possible? Do tho...

User avatar by Explorer
  • 135 Views
  • 3 replies
  • 1 helpful

Resolved! EBay update 040225

After deleting app and reinstalling it did say download prev version but once completed goes straight back into needs update then can’t as it needs iOS 17 !!!

User avatar by Adventurer
  • 277 Views
  • 10 replies
  • 1 helpful

CANT LOGIN TO EBAY APP ON MY IPHONE 7 ALL OF A SUDDEN, CAN LOGIN ON DESKTOP

ALL I DID WAS CHANGE MY PASSWORD BECAUSE I FORGOT IT. NOW CANT LOGIN TO MY EBAY APP ON IPHONE. IT SAYS SOMETHING IS WRONG. I DELETED THE APP. CHANGED THE PASSWORD AGAIN ON DESKTOP. DOWNLOADED LATEST VERSION OF APP FOR EBAY AND STILL WONT WORK. ALSO C...

It’s about your new app is 17.06 of them all but my phone is it is 15 in one except I’m in Portugal

It’s about your new app is 17.06 of them robot and my phone is it is 15 in one except I’m in Portugal at the moment I can’t buy a car so I don’t know was coming was going out I’m a bit stuck I can’t open my eBay what do I do buy new phone

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