Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Many of my saved searches are gone!!!

Why have many of my saved searches magically disappear? Its a good thing in a way as I usually check my searches and end up spending money. I have not re-saved searches and most likely won’t as I spent a considerable amount of time saving them. Ebay ...

User avatar by Adventurer
  • 523 Views
  • 4 replies
  • 1 helpful

Resolved! What is the correct format for listings in the app (IOS)?

I create all my listings on a laptop ( MacBook Pro) I'm using Arial 14 font in the description part. Whenever I try to update/ revise a listing on my phone (iOS 18.2.1 - latest update) I receive this: Unsupported formatting. If you continue all curre...

User avatar by Trailblazer
  • 510 Views
  • 3 replies
  • 0 helpful

advertising in my purchase history

Why is there advertising now in my purchase history menu and how can I remove it? I'm not trying to look at advertising under every single item I've purchased when I'm trying to review my purchases. This isn't Amazon.

User avatar by Adventurer
  • 991 Views
  • 7 replies
  • 10 helpful

Add Notes Option on Ebay App?

I've yet to see an answer to this question. It use to be there before and now its not. I watch a lot of the same items at a time, all at various pricing. I'd like to make a note on each listing to know what price is good to stop at. I know I can do i...

Error

Problemi con l'aggiornamento non riesco ad aggiornare l'app perche entra in un circolo vizioso e quando aggiorno tmi plrta sull'ap do ce scritto apri e da li mi riporta al messaggio che dice divaggiornare e quindi si crea questo tipo di messaggi in c...

User avatar by Enthusiast
  • 1107 Views
  • 1 replies
  • 0 helpful

Resolved! Selling

If I have a reserve and the item doesn’t sell on the first listing do I pay fees again?

Resolved! Update required

That’s what it says along with instructions to exit or update, I go to update the app opens and says the same thing. Your app says my phone is compatible so not understanding what the issue is and why do we have to make everything so complicated!

User avatar by Explorer
  • 914 Views
  • 1 replies
  • 0 helpful

Ebay

I can’t log on to eBay. Help.

User avatar by Enthusiast
  • 740 Views
  • 1 replies
  • 0 helpful

10.00 credit for downloading eBay app

The app doesn’t work. I tried every possible way to use the code only to get several errors that indicate the code was incorrect. Once I had spent too much time, I closed my checkout without making my purchase and uninstalled the eBay app. I don’t kn...

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