Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Checkout bug

Hi eBay,Reporting a bug in the eBay iPhone app. I wanted to add an item to checkout, to try using promo codes and check my gift card balance. When I clicked “Buy Again”, a Checkout error showed: {e253292-779266X}I then clicked “Confirm and Buy” to cl...

Resolved! Updates mean I can no longer use eBay in ANY of my devices.

Not everyone is able - or willing- to fork out the cash one now needs to buy or sell on eBay. Recent updates demonstrate clearly that the developers really don’t give a rats’ about Australians doing it tough. I need a new laptop. Can’t buy one of eba...

User avatar by Explorer
  • 476 Views
  • 4 replies
  • 0 helpful

Mobile App Error for price/shipping?

 I just went to list a few items and for whatever reason my app, which I’ve posted for 2+ years on, just changed all the info under Pricing, Shipping and Preferences. When I click on them to “update” the info, it doesn’t allow it. I add the package d...

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LABELS ARE FULL-SIZE

Recently, I’ve encountered an issue when printing labels from my iPhone to my printer. Although the label size is set to 4x6, it prints on the entire page instead of the correct size. However, when I print from my laptop, the labels print without any...

In-App Notifications Not Showing

I'll get notifications sent to my phone, and when I open the app, it shows the red notification icon next to the Notifications tab, but when I click into it, it tells me I am all caught up.

Mobile and Web Ebay?

Does anyone else use both the Ebay app and Web(online) version same time? As I reread this question I know how it sounds lol I just happen to be sitting here while Turkey is almost ready. Happy Turkey Day btw whoever reads this, your not alone.I use ...

User avatar by Adventurer
  • 395 Views
  • 2 replies
  • 0 helpful

Resolved! Version 16

My iPhone 6s, as you know, cannot run version 16. Therefore the majority of my apps cannot run. Clever way to sell more phones.It is time to leave apple for me though I have only used Apple since leaving the flip phone. Best wishes. John

User avatar by Explorer
  • 424 Views
  • 3 replies
  • 0 helpful

App is saying tech difficulties

Last few days my app just stopped working. Won't let me look at anything just comes up error. And when I try to log in just days technical difficulties.Tried to reinstall app but no change, using a s24 ultra

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