Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App update

I have an iPhone 6s and can no longer access eBay due to the app update. Thanks eBay

EBay update has me locked out

This update is demanding ios17 which I don’t have access to. Please update system to allow continuous access this is ridiculous

App update

Been on Ebay since 2003. Now the app wont work on 15.8.3. Quite ridiculous that a site that prides itself on being the home of pre-loved items won’t accept me using my older phone anymore.Pathetic in fact.

Update

I’ve been with eBay from the very start, all these years and now I’m locked out of my phone account because I can’t update to ios17. This is ridiculous! It’s like going to the shops and not being allowed in because your too old or too poor! Nice cust...

App update

Unable to update app as not iOS required not supported on my phone. In the process of bidding so what do I do now if I win bid as unable to use eBay?

Can’t update phone now locked out of ebay. Bidding and selling sort it out

Sort out your website can’t update my phone now unable to use eBay and currently bidding and selling

Cannot Access EBAY!

Have been using eBay for over 20 years, and now cannot access it because my device doesn’t support iOS 17! SORT IT, OR LOSE A A CUSTOMER WHO HAS SPENT THOUSANDS ON EBAY OVER THE YEARS. If eBay doesn’t get their act together, l shall shop at Amazon an...

Update

Can’t update to iOS 17 or later now can’t log in to eBay !!! Very annoying sort it out you morons

Update sucks

Thanks a lot eBay now a can’t log in with out a update get it sorted guys

Can’t install update

The new update requires ios17 which my phone will not run. Thanks eBay for locking me out of your app for no good reason.

Update

I can no longer can use my eBay which iv had for many year’s as you have done an update and it no longer works

App update

Im using a old iPhone thats running ios 15.8.3 and as of last night my app stopped working saying i need to update unfortunately i cant as everything is up to date for my phone anyway can the developers try to make things backwards compatible