Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Need help can't log in android app

Hi ebay, I have an Huawei p40. This phone don't have Google play services and I don't need them but when I try to log in at eBay app I am unable to.. Just saying request invalid... Why? Can you help?

Security code

I have been trying to get into my account for a week but you never text a code to me! I just want to get on my account then I’ll take the 2 step off

Declined credit card

hey I wanted to know why my credit card is being declined if I have money on it & ive been using it to buy things here all the time can you guys help me with that please

Refund issue

I am trying to refund money to a buyer. and every time I try to process the refund it keeps on showing an error saying ,I can’t process the refund back to the buyer .

eBay randomly changes my primary address

Why does eBay randomly change my address? This is not the first time this has happened. Last time, eBay changed it to some place I lived 7 years ago and yesterday it was switched to an address I lived at over 10 years ago. None of those addresses are...

Information verification

I’m trying to post a silver bar forsale and it keeps saying I need to update my personal information on PayPal and I have already updated everything and it still won’t let me post it

Is there an issue with taking funds for shipping labels from pending payouts in the eBay app?

I’m on eBay managed payments and I’ve stopped using the eBay app to purchase shipping labels from eBay because even though I select “Pending payouts” instead of “PayPal” it still uses PayPal to take the money from my checking account. The website wor...

iPhone Bmw adapter

Hi my name is Alan I purchased a iPhone adapter for a 2013 BMW the description says it was for an iPhone 8 to 11 or 9 to 11 I don’t have the exact description in front of me I bought it as a guest I’ve been trying to reach Raymondrssi or the i is a 1...

Pre selecting options forcing me to unselect them

When I click on a listing, it automatically selects options. This is really frustrating because I have to click on all the drop down boxes and click "no selection" on them all to see all the options as some won't be available if the wrong options are...

Another bug

Why when I run a search does it add filters automatically which put me in to a category that I don't want? Often when I'm looking for clothes it puts me in the women's category

Another bug

Why when I run a search do random filters come on? Usually when I search for clothing the results put me in the women's section. Since I'm a man, it's rare for me to buy women's clothes

Filter to hide re-listed items

Could you allow functionality to filter search results to ignore re-listed items. I just looked at the boardgame category and the first 28 items finishing soon have no bid. At least 90% of items are automatically re-listed. These have little interest...

Resolved! Ebay changing shipping inputs? Cant create listings on mobile!

Starting last night, I can't complete any listings on my mobile because it has no shipping options. I grabbed my laptop to complete my mobile drafts and they've completely changed how to select shipping! Now, it's a list of 100's of shipping choices ...

I miss the change from black to green when people bid on your item.

I like seeing the green

Very difficult time getting set up for selling on IOS app just to pay my bill

i thought I was all set up a month ago. Now restricted because eBay couldn’t get my automatic invoice $$$. Have spent over an hour trying to find the problem, finding the problem, changing everything, then still not being able to pay. Even the settin...