Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Samsung Galaxy note 9 Cha Ching not on the list

I've read all the closed posts and none of the suggestions work for this phone. There is not a cha ching sound available, default or otherwise. I also tried through Zedge but they don't have one either. How do I upload the Ebay cha ching sound?

Translate in app ( russian)

Thank you for translating in the appYou can make the category names translate to a new line? ,,,, no line ending is visible !!!  

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Resolved! Storage access.

Hello, I am trying to return an item and want to upload pictures, however, the app tells me to change setting for it to have access to storage. I allowed access to camera and to storage on my Android phone, bit still getting the same message when try...

Resolved! You removed region lock

I do not want to search the entire planet every time I search for an item, put the region lock back.

Resolved! App returns "invalid request (Request. TIDE. 485390)" on IOS 9.3.2

I have an iPhone with IOS9.3.2I can open app but it just returns "Invalid Request. (Request. TIDE. 485390)" It's been almost a month now and eBay support are either being very lazy or very vague. Anyone have the same problems/a solution? thanks

User avatar by Adventurer
  • 9416 Views
  • 18 replies
  • 0 helpful

Android app crashes May 2020

Latest app on android crashes tried it on 4 different phones 2 running android 10 and android 9 it crashes on them all. Only happened after the 6.1.1.20 update

Resolved! Cannot click on items for sale

I cannot click on items for sale from sellers clicking on it does nothing please update

User avatar by Adventurer
  • 2083 Views
  • 11 replies
  • 1 helpful

Sold history past the 90 days

Hi there all, I am not sure if this is the right place to post feedback on the ebay app. I would like to suggest sellers or even buys the access history longer than 90 days as I have not been keeping records on the items I sold. I been selling a big ...

User avatar by Adventurer
  • 503 Views
  • 1 replies
  • 0 helpful

what happened with Notifications

about a week ago, my notifications just quit working on the selling side. I have sold items, received best offers, and gotten bids and not one time did a notification come on my phone from ebay. I listed three auction items yesterday and had no idea ...

App Priy

Uh, how much did this app cost me ?Ran that by me kinda quickand seen no receipt ?Tish Tish 類

New update problem

After new update, my sort button is stuck at newly listed item. I change the sort to ending soonest then close the app. Reopen it and it goes back to newly listed items. The other thing I notice is that there is no more green color if there is a bid ...

Send offer in my seller page NOT WORKING! Please fix!

Tried several times asking. Send offer IS available for some of my items. When I try to type in amount, nothing happens. I can "add" a message, but can't type in ANY amount. It was working until a few weeks ago. iPhone 11

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