Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bid retraction reason

I want to know the reason for someone retracting a bid on one of my items last minute. It says click on bid history link on the full site, but every single time I try it just reverts straight back to the app where there is literally no information pr...

Resolved! Home Screen - Shows Pending Shipping

I was hoping with this last Ap refresh this issue would go away, but my home screen on the ap still shows a cancelled sale. There is nothing to ship, but the screen will not refresh. Ideas? I’ve already signed in and out and cleared the cache.

Resolved! Change address.....android

Hi eBay .... on your app I am unable to change my address.Say I buy something and go to pay. The seller says he doesn't post to my address. OK, I have a UK address.....but I can't change it to buy the item. I can only do this on the desktop site.Very...

Resolved! Cannot list on eBay mobile app

I've been listing on the mobile ap for years. Suddenly it won't let me select a shipping service. So I have to save as a draft. Go to the computer to complete my listings. This is very time consuming. Is there a fix?

Resolved! IOS app not letting me add postage to listings?

The app is not letting me add postage preferences to new listings its seems as though its locked and when i add a postage cost id vanishes a few seconds later listings have to be saved as a draft and finished on a computer, any suggestions? i have de...

PayPal MasterCard

Keeps on asking me to put in my security code for each purchase. Switched to another credit card automatically.

User avatar by Rising Star
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App is not working properly mainly on selling items.

Shipping item options are greyd out so is payment option, it was working fine until end of July. Already tried with uninstalling app but still same situation. Anyone else having any issues with the android app? Thanks 

Screenshot_20200802-191759_eBay.jpg
User avatar by Explorer
  • 656 Views
  • 1 replies
  • 0 helpful

Ebay App update

Is Amazon going to release a new Kindle compatible Ebay app or is it going to force us to use the **bleep** Silk browser?

Mobile App Needs To Force Buyers To Read Description Or Acknowledge That They Have!

I guess it must be the millions of new people who have signed up for E-Bay, but I am having far too many customer issues, that if people had read the description, I would not be having.I can list something as used, state in the description that the i...

User avatar by Trailblazer
  • 261 Views
  • 1 replies
  • 1 helpful

Bad notification

I received a notification asking me to finish buying what was in my cart, but I didn't finish in the first place because I got an error about seller not being able to take payment (see attached). It's better to not notify us in this scenario until th...

User avatar by Explorer
  • 656 Views
  • 0 replies
  • 0 helpful

Can't leave FB after app update

I can't leave feedback for sellers UNLESS they supplied a tracking number. I'm guessing eBay now needs delivery conformation for all items.... or at least with the updated app(Android 9). Btw, I hate the new update

Resolved! Can't Add Shipping Details on iPhone App!

Hello, whenever I go to post a listing from my iPhone via the app, it won't allow me to add in my shipping details. It keeps removing them then asking me to add them again, and still won't let me so it doesn't let me post my item and has "locks" next...

User avatar by Rising Star
  • 1804 Views
  • 5 replies
  • 0 helpful
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