Mobile Apps

Forum Posts

Sorted by:

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can no longer send a message to the seller

Hello, I originally posted this as a review on Pay store for Ebay's app, and I recieved a reply to post on here, so that Ebay could look into this. I have noticed that I can no longer send a message to a seller. The "Contact Seller" option is still a...

Resolved! App says I’ve not paid when I have

When I click pay again it tells me there is an error. I’ve taken off and put eBay back on but its still the same.

notified for unwatched item

the android app keeps notifying me "still interested?" of an item i looked at once a few weeks ago. i never watched it, never placed a bid on it, never did anything but look at the listing once. it doesn't show up in my notifications on the website. ...

App doesn't work properly

app doesn't work properly after update.

Resolved! Unable to change shipping details

Using the eBay app when listing and get to the shipping details nothing happens, the buttons will not work.Also does not let me choose a payment method.

Ebay app delivery option crashes

The delivery section of eBay's listing function through the app will not work properly. I cannot click anything. It remains frozen. I have tried:-listing a different item-signing in and out-restarting my device-uninstalling and reinstalling app None ...

Login again and again

As requested on Google Play: On the Android app and the mobile website, when trying to review a return order, a log in request is presented.Then, a captcha check.And then again, a login request.. and so on, endlessly.There is no way to cancel the ret...

iOS app restricts copy to clipboard

I am posting as suggested by a developer response (thank you). Using the latest version, text can be selected and copied without restriction on all (or at least some) “Description” view. But in the “About This Item” view it is severely restricted and...

Unable to "Sell One Like This" on android app

Please can you help me as I am unable to sell on ebay using my android mobile app? This is because I need to use the "sell one like this" feature in order to make my listing. However when I go to tap "add photos" the app turns from black to white for...

Sold items still in Active listing

I’ve had numerous amount of sold items that still remain as active listings. I’ve been having to manually cancel all my sold listings.

Resolved! Old purchases showing up

Still not solved, on my iOS 13.6 purchases from 6-7 months cannot be deleted on app or desktop. New purchases are able to be removed from history. Please advise.

Resolved! Ebay app missing from recent apps

Hi folks, Sorry if this has been mentioned before. The eBay app doesn't show when I select the recent apps button. I'm running Android version 6.0.1 on a Sony Xperia Z2 and app version 5.14.1.0. Thanks.

Ebay app is not showing me purchase history. Help!

It's been a day and my ebay app on android or IOS is getting both the same problem, I have tried to Uninstall both, erasing cache, restart and nothing. I'm getting the message showed in the picture.

Scanner

Why is the barcode scanner not showing up anymore. I still see the camera but not scanner?

Please add Custom Label SKU to the eBay app (Selling/Sold)

Hi, Can you please add the custom label SKU on the ebay app for iphone under the Selling/Sold tab under buyer's name. I would be very helpful to know the exactly number without having to open each item to check the SKU. When you have a lot to items t...