Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App for android not working

Hi past month my app not working. If it loads you can maybe read messages or view purchases but once you click on anything to open, screen just freezes then you get a message saying not connected to internet. Have reinstalled so many times but issue ...

Ebays lack of customer care and Apples blatant greed

How did ebay and Apple get iOS update so wrong? Apple's being sued because they've admitted to blatantly slowing down iPhones and iPads with their updates, to get joe public to buy new iPads. Ebay knew update was coming and done nothing to prepare fo...

Username Change - No More Bid Notifications

After I changed my username three weeks ago I'm no longer getting notifications when people bid on items.Messages from buyers and when items are won come through fine.Removed the app and reinstalled it, changed my password and tried it on another iPh...

not notified of any sales

I dont get ebay notifications in my email when i receive a saleI have already checked notifications and my email is in there but no notificationsit is making me have late shipments.

Some app feedback: "Watching" > "Refine" > "Recently Added"

Can we have "recently added" be the default view for our Watch list, please. I need to change this daily and it gets tiring. Or at least just remember when I change it and don't change the view back until I change it, thanks.

EBAY App

Why can’t the EBAY app on my app page when I have the app?

CoVid issues/bug

I was trying to contact a seller that delayed the shipment of a product due to international shipping being shut down for normal goods. The Android app would not let me send a message to them because the item is no longer listed on eBay. I bought the...

Entering a listing error

As I stated in my review sonetines when I go to list an item I will get an error stating that I am missing something in the item description but it was already put in. For example...i sell jeans. If I am selling something similar and switch between J...

Newest Android App Photo Upload Issues

Amongst other issues currently that I'm experiencing after updating my mobile App yesterday. The major one that is slowing down my listing speed is when uploading multiple photos, 1 to 4 photos will error and not load. Now, in this current app versio...

Resolved! App problems

having problems with offers from sellers sent to me, as soon as I click to look at the offer I get 'oops something went wrong' message at the top of the screen, I can purchase items at full price, but cannot look at offers that have been sent for ite...

Notifications from sellers not updating watched item

I have been having issues with notifications from sellers regarding items I'm watching. When I try to review their offer (whether in ebay app or from the email) the offer is not reflected and the price is not updating. I don't have any updates for th...

App for Android not letting me accept offers from sellers?!

So a seller emailed me with a lower price after I "liked" their item. Every time I try to review and accept, it says Ooops something is not right.This just started today, and is f-ing annoying. I already Uninstalled and reinstalled the app 3 times. W...

Dark mode iOS

There is not three lines to make it into dark mode

IOS APP NOT UPDATING INFO

** Paid item sometimes shows as waiting to be paid. restart, reload app, doesn’t change it. Shows correctly from web based page. ** shipping tracking not accurate many times.

Resolved! App will not load and will not download from App Store

If you are experiencing issues with the app getting stuck on the startup screen please let us know here. Some troubleshooting steps to try are Sign out Uninstall app Restart Device Reinstall app If you are unable to get the app to download from the A...