Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Doesn’t allow to enter items picked up under local pick

I sold 2 items listed local pickup, a gentleman bought both items paid with PayPal, eBay put a 21 day HOLD ON MY FUNDS! I’ve been on eBay for about 5 years! Then after the guy picked up the items I went to put in that they were picked up n it wants t...

Marked as shipped cannot cancel order

This has been a problem for at least 2 years and never resolved. Once the label is created the option to cancel order is removed for the seller. So i issued a refund through paypal directly. Now i see an overdue shipment notification after voiding th...

Best offer not working?

I tried to offer a buyer a price on an item, but when I select submit offer, the thinking wheel spins but nothing happens... I can select submit offer all I want but nothing. No offers remaining or anything like that.

Check out issues

The app is not letting me use my debit card to check out

Blank screen on checking request details

When clicking on "See Request details" on a purchase where I've reported it undelivered I just get a blank white page. Will this be fixed soon?

Not letting me use my debt card to check out

Help me this isn’t letting me pay with my debt card why

I haven’t been paid and they are trying to get me to give them gift cards

This is ridiculous I haven’t been paid and it’s not letting me cancel. I’m not refunded this person when I haven’t gotten anything

In hospital. Need help

I’ve had to return some items but am in the hospital and can’t do anything. I need to talk to an agent. I already lost $20.00 on an item that I didn’t receive because it was sent to my old address. My illness and being in the hospital has forced me t...

TOO MANY PEOPLE SENDING OFFERS AND NOT PAYING

Please require the funds to be temporarily held when making an offer to a seller so that if the offer is accepted the funds are immediately sent through. Too many people try to scam sellers by making an offer and then pretending that they are going t...

“We ran into a problem. please try again” gift card error

does anyone know how to fix this? I need help ASAP. Please help

I never received my package

Never received my package

Add one button on Notification to remove all the notifications at once

I think eBay should Add one button on Notification to remove all the notifications at once, it is really troublesome to remove them one by one and it is also time consuming

Money back guarantee is not working.

I bought an item, received it and had to return it since it didn’t match the description so I didn’t like it. I returned it and haven’t received my refund. The due date was due August 13 and it is August 15 and the seller still hasn’t refunded my mon...

Scam!

They scammed me. I want my money back now

I’ve been scammed

I bought a palm angles shirt and then I went to purchases. Then eBay tells me that item has been removed.. which means I lost my money and still didn’t get an item.. I want a refund. Also I bought something else, forgot what it was but they removed t...