Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Saved search sort not remembering

It used to be that my saved searches would always display with the selected sort (alphabetical, etc.). It no longer remembers the choice in the latest version of the app. Sometimes it stays once corrected but the reverts for no apparent reason. Very ...

Turn off watched item reminders without turning off item ending reminders?

I know I can turn everything off. I am just hoping I can turn off all the reminders it gives me about items I'm watching. There are items that have been listed on eBay without break for months. I like reminders about stuff that is ending, but if ther...

Resolved! App crashes

I ordered a item but I haven't gotten it yet. The last update was from May 21. I was writing about the experience and the app keeps crashing.

Have had to make a new password once,it’s asking I do it again?

Since I have downloaded new IOS update on the 16th of July 2020 I have noticed on EBay that my password continues to be erased or removed?I also have not been able to purchase two items I have tried to purchase...Is this happening to anyone else?

Resolved! Frequent crashes

Samsung S10. Android 10.Phone is reporting frequent crashes from the Ebay app and affecting battery life.

Screenshot_20200712-092259_Device care.jpg

Screenshot_20200712-092249_Device care.jpg

Search Everything But

Is there anyway to search everything but a certain category? For instance if I’m searching in clothing and I want to look at all the brands except handmade? Or I want all the clothing except for polyester? Right now it seems all you can do is go and ...

The number of watchers is broken on my post.

on the selling tab it says I have 0 watchers but on the listing it says I have 4, as well as on my computer it says I have 4 watchers. Any ideas why this is?

Ebay supports the sale of older IOS devices but won't support the eBay app on those devices?

Come on guys. I cannot create listing or check watched items or make purchases.

New update has no "sold" for filter option?

Hi ebay I am looking for the filter option "sold" I like filtering sold items as a seller to know how to sell my own items for I like to compare. Please put this back up it's one of the best features on ebay... Thank you Sincerely, Ebay Seller Jessic...

able to do ending today on iphone app

It would be good to see all, "ending today," listings and then end them all on my ebay downloaded app to my smartphone. I don't want to rely on being somewhere where there is a desktop or laptop to end all of the listings that are "ending today." I e...

Resolved! No longer tracking number on purchases page

The USPS tracking number is no longer on the purchases page. I use these always to set up notifications from USPS as to where, day of delivery, delivered,etc. Thanks

Lots of glitches recently - incorrect paid and ship status for days

I commit to buy and item, pay immediately, and for days eBay app is still showing that I need to pay. Seller shipped my item today but I can’t access tracking because when I check order status it still says I need to pay. I ship an item and it stays ...

Problems reported months ago. Still no fix.

you asked me to to contact youThe sorting has changed and there’s no way to change the default. I’m not sure why anyone would want time ending latest to come up first. It was reported at least in April. It’s July nowthis is referring to your app my e...

Promoted listings broken

I can no longer promote listings on the app, i used to be able to do it from the app now it says nothing to show here when I click promote listing on the app.

Resolved! Cannot edit or promoto listing

Everytime when i try to edit or promote listing i got error something went wrong Many time despite updated the app. And also it doesnt show watcher as well, it just say ony intrested buyer? And it seem also view are not actual.