Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Entering a listing error

As I stated in my review sonetines when I go to list an item I will get an error stating that I am missing something in the item description but it was already put in. For example...i sell jeans. If I am selling something similar and switch between J...

Newest Android App Photo Upload Issues

Amongst other issues currently that I'm experiencing after updating my mobile App yesterday. The major one that is slowing down my listing speed is when uploading multiple photos, 1 to 4 photos will error and not load. Now, in this current app versio...

Resolved! App problems

having problems with offers from sellers sent to me, as soon as I click to look at the offer I get 'oops something went wrong' message at the top of the screen, I can purchase items at full price, but cannot look at offers that have been sent for ite...

Notifications from sellers not updating watched item

I have been having issues with notifications from sellers regarding items I'm watching. When I try to review their offer (whether in ebay app or from the email) the offer is not reflected and the price is not updating. I don't have any updates for th...

App for Android not letting me accept offers from sellers?!

So a seller emailed me with a lower price after I "liked" their item. Every time I try to review and accept, it says Ooops something is not right.This just started today, and is f-ing annoying. I already Uninstalled and reinstalled the app 3 times. W...

Dark mode iOS

There is not three lines to make it into dark mode

IOS APP NOT UPDATING INFO

** Paid item sometimes shows as waiting to be paid. restart, reload app, doesn’t change it. Shows correctly from web based page. ** shipping tracking not accurate many times.

Resolved! App will not load and will not download from App Store

If you are experiencing issues with the app getting stuck on the startup screen please let us know here. Some troubleshooting steps to try are Sign out Uninstall app Restart Device Reinstall app If you are unable to get the app to download from the A...

Pics won’t load on listing

iPhone 6 pics won’t load when viewing lisings

Resolved! eBay App

Since updating the eBay app to version 6.3 every time I try and open the app through my iPad icon it crashes saying it needs to be updated, I then the iPad icon and went back to Apple Apps and tried to reinstall and it's asking that my operating syst...

Paid but not received

I purchased an item beginning of June 2020 as a guest. Do not have the code needed to contact seller or track purchase. It is now July 6 and still have not received product but the money has come off my credit card. Any suggestions?

Resolved! Hiding purchases

Since the app has updated. I can no longer hide purchases that have arrived and left feedback on. I no longer can keep up to date when things have arrived or not anymore. Will this be fixed?

Resolved! DARK MODE FOR EBAY IOS APP

I think I can speak for many when I say this: please include a Dark Mode for the Ebay iOS app. The bright white everywhere is hard on the eyes at night when I’m browsing eBay. It would be a much welcome update!

Resolved! Kindle fire ebay app

Why can't I update the ebay app on my kindle fire? I keep been directed to the update and seem to be in a loop. Rubbish service. What's happening?

Quick question

okay I was looking for. A used car and found one... And I received this... Does this sound right please help......... Thank you for your reply. I was accepted for a new job and I moved to my hometown in Orlando,FL. I am a regular eBay user and for th...