Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay randomly changes my primary address

Why does eBay randomly change my address? This is not the first time this has happened. Last time, eBay changed it to some place I lived 7 years ago and yesterday it was switched to an address I lived at over 10 years ago. None of those addresses are...

Information verification

I’m trying to post a silver bar forsale and it keeps saying I need to update my personal information on PayPal and I have already updated everything and it still won’t let me post it

Is there an issue with taking funds for shipping labels from pending payouts in the eBay app?

I’m on eBay managed payments and I’ve stopped using the eBay app to purchase shipping labels from eBay because even though I select “Pending payouts” instead of “PayPal” it still uses PayPal to take the money from my checking account. The website wor...

iPhone Bmw adapter

Hi my name is Alan I purchased a iPhone adapter for a 2013 BMW the description says it was for an iPhone 8 to 11 or 9 to 11 I don’t have the exact description in front of me I bought it as a guest I’ve been trying to reach Raymondrssi or the i is a 1...

Pre selecting options forcing me to unselect them

When I click on a listing, it automatically selects options. This is really frustrating because I have to click on all the drop down boxes and click "no selection" on them all to see all the options as some won't be available if the wrong options are...

Another bug

Why when I run a search does it add filters automatically which put me in to a category that I don't want? Often when I'm looking for clothes it puts me in the women's category

Another bug

Why when I run a search do random filters come on? Usually when I search for clothing the results put me in the women's section. Since I'm a man, it's rare for me to buy women's clothes

Filter to hide re-listed items

Could you allow functionality to filter search results to ignore re-listed items. I just looked at the boardgame category and the first 28 items finishing soon have no bid. At least 90% of items are automatically re-listed. These have little interest...

Resolved! Ebay changing shipping inputs? Cant create listings on mobile!

Starting last night, I can't complete any listings on my mobile because it has no shipping options. I grabbed my laptop to complete my mobile drafts and they've completely changed how to select shipping! Now, it's a list of 100's of shipping choices ...

I miss the change from black to green when people bid on your item.

I like seeing the green

Very difficult time getting set up for selling on IOS app just to pay my bill

i thought I was all set up a month ago. Now restricted because eBay couldn’t get my automatic invoice $$$. Have spent over an hour trying to find the problem, finding the problem, changing everything, then still not being able to pay. Even the settin...

COMPATIBILITÀ ANDROID 11

Salve, riscontro un grave problema che mi impedisce la vendita!. Ho android 11 e ogni volta che apro l'app si chiude. PER FAVORE RENDETE L'APP COMPATIBILE ANCHE PER ANDROID 11. GRAZIE

Unwanted Bp shipping changes

Since the BP change, in regards to shipping, when I revise an older listing, change the price or to add more info, the listing's shipping automatically changes to a most used policy. HELP. How can I prevent this??

Ending soon notifications.

So I have an IPhone 7 and since last week I stopped receiving my “item is ending soon”. I had it in the 5 mins. But since a couple of weeks ago a have not received any single notification of any item that I’m watching that is ending. What happen? Wha...

Search watch list

Hi, My name is Jemima Kirke.I love Ebay. I use it all the time. But have found myself veering away from it lately to other auction sites because of one very frustrating problem: There is no way to SEARCH THE WATCHLIST WITH KEYWORDS! Oddly, I can do i...