Mobile Apps

Forum Posts

Sorted by:

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Using AI description slows down selling process

I have a pixel. The eBay app allows you to use an AI description. But, when you do, it covers up the "continue button." So, when I use it I have to save my listing, then go into drafts, and then list. If they could just figure out how to make the app...

No audio on Listings with videos on the eBay APP

Anyone else having problems with no sound on videos on the eBay app? had a few complaints from customers saying there was no audio on my listings and went to check and audio plays on laptop or desktop, but not on mobile with the app. Wondering if any...

eBay app issues, can't view sold or for sale items, no sold emails

I'm unable to view my items for sale and sold items on the app. I also am not getting emails when my items sell anymore. I sold 4 items last week and did not receive an email so I had no idea the items sold. Any thoughts how to fix this?

Item bidding

Hi, so I'm experiencing a big fail on eBay android app. (Before you ask all general questions, I let you know that I use eBay for many years, on Android (also latest updates etc) latest version etc so I know what I'm doing)So I want to bid a gaming c...

Ebay app not available for Amazon Fire tablet anymore? Doesn't sound kosher?

I had a perfectly working Ebay app working on my Amazon Fire tablet. Recently it told me it was out of date and to update it. I tried that and I can't remember but I either got an error message or said it could not be updated. So I deleted the app an...

Buyers can't purchase from mobile app

Has anyone found a way to fix this problem? My buyers & myself alike can't buy from the mobile app. & NO this isn't a digital item issue. I have items listed from toys, plushies, baby clothes, & much more. This issue is showing up across all categori...

Türkçe destek

Uygulama neden Türkçe desteklemiyor.Why does the application not support Turkish?

Ebay App on iPhone reports an error

Whenever I try to make modification on one of my insertions using the eBay App on my iPhone 14 Pro (with the last iOS and last update of the eBay App) I cannot modify the insertion as I get always the error reported in the printscreen attached hereto...

Saved searches no longer available on iOS app

Like so many others, I no longer can see my saved searches on the iOS app, which is a feature that was extremely useful. Also like others, my saved sellers are available. But with searches all I get is the “oops” message that’s already been posted on...

Cannot View Saved Searches in App on Iphone

3 days ago I could no longer view my saved searches in the app. I can see my saved sellers, but not my saved searches. When I try I receive an error message stating there is an issue please try again later. I have tried removing and adding the app ba...

New item rating when leaving feedback should not be mandatory

The newest change on the iOS app has introduced a mandatory “How would you rate this item” option when leaving feedback. I’m not sure if this is across platforms.My feedback is that making this mandatory is a poor user experience, as this is not a su...

Seller Fraud

Isn’t it about time you cracked down on sellers cancellation due to not receiving the price they wanted, and lying about why a cancellation happened.I just had a seller called [Removed by Moderator] claim the buyer requested a cancellation, which is ...

App issue

App freezes up after a few seconds. Can't find update in App Store.

Saved searches

I get a try again error message when looking up my saved searches. Any fix to this? I’ve deleted the app and reinstalled it and same error message.

Resolved! Android app no longer compatible

Hi all, I am a UK user, this is the first time I'm having a problem with the application becoming incompatible. I don't receive any notifications. I am using Android One UI version 8.0, and my mobile phone is a Samsung S23+. How can I ask for help or...