Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Listing Problems

Items won’t list to eBay, says I reached my limit but this my first time posting?

Payment

I just installed eBay probably a week ago and I order stuff with my card and it went threw perfectly so now I’m here trying to order something and it saying put pin for my card and I do that then it says payment won’t go threw so what do I do ??i hav...

No notifications fro Ebay app

Hi. I've not been getting any notification sounds for the last couple of days, not messages or bids/sales. Having to rely on email. Any suggestions please? Thanks.

User avatar by Not applicable
  • 606 Views
  • 3 replies
  • 0 helpful

My purchases

I have so many items in the section of my purchases that have been delivered and feedback has been left. I have tried to delete them but they reappear over and over again. Some are from a very long time ago . Have even went to settings and deleted al...

Can’t list item to sell

Won’t let me list an item to sell and is saying something about having 0 limit to sell. I never sold on eBay before and I would like to

Auto relist button isnt on the app it’s missing

So what the heck, last week the auto relist button is missing from the app. I’ve called customer support twice with confusing and conflicting information. Seriously frustrated. I only list from my phone and do not have access to a computer.

User avatar by Adventurer
  • 92 Views
  • 0 replies
  • 0 helpful

Cancel order

My problem is when you buy something you wanna cancel it, they don’t give you the right to do it, they have to asked the seller, you cannot force me to keep something that I don’t need to, it’s not good it’s like robbery, you need to fixe it, because...

User avatar by Enthusiast
  • 111 Views
  • 1 replies
  • 0 helpful

Trying send seller a pic

This will not let me send a picture from my iPhone photos (screen shot) to seller to prove what I should have received. Getting very angry and beyond frustrated. It lets me do it here but no where else. Strange and frustrating    

User avatar by Rising Star
  • 113 Views
  • 0 replies
  • 0 helpful

ToEbay

Please why send el bills that is not correct for selling tru the eBay app the application saying it not charge for 200 Items plus still Not Sold nothing yet l Reading if l Sold something l eve to pay same money

User avatar by Explorer
  • 137 Views
  • 1 replies
  • 0 helpful

Resolved! eBay app won't launch on one plus 8t

I have a new one plus 8t fresh out the box and the eBay instant crashes the moment I try to launch it. I'm talking instantly. Anyone know the issue all other apps of the same nature work fine amazon/letgo etc...

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