Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Feature Request - Payments section in app

Hello eBay peeps! I looked through the forums and didn't see a request for this. Is it possible to have this feature request submitted if it hasn't been requested already? Thanks!Respectfully, TJ

Can’t paste text from notes to listing

Unable to paste text from iPhone notes into listing

Resolved! Need to be able to have the category of "ending today," on App.

I end my listings on day 29 so ebay doesn't auto relist. I examine those ending today and decide what is best for the listings. I have to be on a computer to get the "ending today" category and end them myself. Please put it on the app. Otherwise I a...

Old address

I moved. I changed my address in the settings but when I list stuff it still says shipping from the old address. How do I remove the old address?

As a seller I received a message that an old credit card was being billed

The old credit card on file shouldn’t be billed for my seller fees

I can’t access my photo album to list an item

Can’t access my photo albums to download a pictures when I list an item

Network error, please try again

The app on my phone decided it doesn't want to work anymore. I keep getting the message Network error, please try again. I've deleted the app and reinstalled, tried logging in with my email as well as my username. I've cleared the cache and even call...

sold date differs on phone and pc

The sold date for some items is different on my phone and pc. Which has led to items not being sent out during our stated time. Fortunately and oddly enough, there are no late package penalties on our Best Seller Rating. Following some good advice fr...

iOS App dies on startup

I have upgraded to the latest iS App version and to iOS 14.2, now the eBay app fails to load at all is this a known problem? irritating to say the least thanks

APP ISSUES

The EBay App has recently become slow unresponsive and very frustrating to navigate.

Cant make payments

Hello this week I was trying to purchase an ítem, but the app does not let me go with the payment.it specifies error with credit card or delivery adress. Been customer for almost 10 years, this never happened before. Please Help me with the issue

Notifications

I can’t get the notifications in the settings. It won’t let me do it.

Payment Pending through gift card

This is the second time I buy an item with a gift card and it says payment pending all day just to later be completely removed from my account and to never receive a refund.

Default notification

Something has happened with recent updates. The Selling Default notification no longer makes Cha-Ching sound. It makes the same sound as Samsung default notification. Does anyone know how to fix this? I have a Samsung Galaxy S8+. I also have an older...