Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Description disappeares after about 3 seconds

Why does the item description disappear after about 3 seconds? I then go back to the item screen touch description again then it comes back up..

Accepting offer error

Every time I try to accept an offer, it says “oops, something went wrong”. Any ideas?

Wrong name on eBay account

How do I fix it?

Where are my bid notices?!

Bid items that didn’t win is not showing in missed items.

Debit card 3 digit code

The app will not accept my debit card it says 3 digit code is wrong

WRONG INFO- paid ship now

On the home page of the app it keeps showing items saying paid ship now when they have already been shipped it won't change /update

Resolved! Double click item name

This no longer brings the description page when you click. Just updated to version 6.8.0.12.

App post code error

The app keeps asking me to enter a valid post code when searching.. I've signed out and resigned in but no luck Andy suggestions

Feature Request for app

Hello dear team of ebay, It would be very nice to have an "edit" field in the category "bids" to delete!! the article which you were over bid (and for which you don't have interest any more) and which you don't want to see.I hope you understand me. T...

When is Ebay going to allow mobile app users to access the seller hub?

Now that nearly everyone is on managed payments, I feel it would be smart for ebay to give mobile users access to the seller hub using the mobile app. Since I am now unable to see the amount I am actually receiving after fees unless I go to the deskt...

Not receive the package

I need help. A package with tracker number9400111899220244498823not appear in my locker. In the eBay application appear delivered.

Hate the new look.

The new look is way too cluttered and cartoonish. I miss the look of the older version, it was streamlined and classy. Also way easier to navigate. The new homepage looks like a tacky garage sale ad.

Can't delete notifications

Can’t delete notifications after yesterday’s update.

Can’t view my purchase???

I can’t view and get on to the purchase on eBay app. I can view the others but just the purchases I can’t see at all. I closed my cell and rebooted it but still on the eBay app. No purchase come on when I press the button? It’s said oops can’t load a...