Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Not receive the package

I need help. A package with tracker number9400111899220244498823not appear in my locker. In the eBay application appear delivered.

User avatar by Explorer
  • 89 Views
  • 1 replies
  • 0 helpful

Hate the new look.

The new look is way too cluttered and cartoonish. I miss the look of the older version, it was streamlined and classy. Also way easier to navigate. The new homepage looks like a tacky garage sale ad.

Can’t view my purchase???

I can’t view and get on to the purchase on eBay app. I can view the others but just the purchases I can’t see at all. I closed my cell and rebooted it but still on the eBay app. No purchase come on when I press the button? It’s said oops can’t load a...

Payments

I am new to eBay but I have made several purchases and I am now having trouble with my payments not going through.

User avatar by Enthusiast
  • 105 Views
  • 1 replies
  • 1 helpful

Item removed after I paid

selller removed item after I bid, won and paid for the item. I have been trying to reach eBay but has not had any luck. If there’s someone that can help, please and thank you

User avatar by Enthusiast
  • 91 Views
  • 1 replies
  • 0 helpful

Unable to make purchase of watched item

when I click on my watched item with the intention to purchase, the following comes up on the screen...“We do not find your transaction in our system.” .396 I have tried reloading and have deleted and reinstalled the app to no avail. PLEASE HELP!!!!

iPhone listings

I placed my phone for sale, and literally not even 3 minutes later, my whole listing just vanishes, and it says I can’t add it again because of the limit, but it deleted all my listings

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