Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Displaying the number of lots in the search

In previous versions, I set the search criteria, then when viewing the results, I could see the total number of lots just by swiping up anywhere, and in the new version to see the total number of need to go back to the very beginning of the search at...

Listing Problems

Items won’t list to eBay, says I reached my limit but this my first time posting?

Payment

I just installed eBay probably a week ago and I order stuff with my card and it went threw perfectly so now I’m here trying to order something and it saying put pin for my card and I do that then it says payment won’t go threw so what do I do ??i hav...

No notifications fro Ebay app

Hi. I've not been getting any notification sounds for the last couple of days, not messages or bids/sales. Having to rely on email. Any suggestions please? Thanks.

User avatar by Not applicable
  • 606 Views
  • 3 replies
  • 0 helpful

My purchases

I have so many items in the section of my purchases that have been delivered and feedback has been left. I have tried to delete them but they reappear over and over again. Some are from a very long time ago . Have even went to settings and deleted al...

Can’t list item to sell

Won’t let me list an item to sell and is saying something about having 0 limit to sell. I never sold on eBay before and I would like to

Auto relist button isnt on the app it’s missing

So what the heck, last week the auto relist button is missing from the app. I’ve called customer support twice with confusing and conflicting information. Seriously frustrated. I only list from my phone and do not have access to a computer.

User avatar by Adventurer
  • 92 Views
  • 0 replies
  • 0 helpful

Cancel order

My problem is when you buy something you wanna cancel it, they don’t give you the right to do it, they have to asked the seller, you cannot force me to keep something that I don’t need to, it’s not good it’s like robbery, you need to fixe it, because...

User avatar by Enthusiast
  • 111 Views
  • 1 replies
  • 0 helpful
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