Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Purchase History incorrect

Hello.. I purchased 2 items from a seller located in San Jose, CA and only received 1 of the 2 and was charged for both. When I look at “purchase history “ neither item is listed. Is there anybody who at eBay who can help me?

Selling

I only sold one item n you guys are charging me 65$, 5 things we’re frauded and you all canceled.Id appreciate it if you guys can fix. Thank you

Wrong email

It keeps picking up an old email and I cannot put in correct one

Non of my credit or debit card works on eBay

I’m tired of trying to pay an items, it’s my first time buying on this site. Please help

Cant change user name or picture

Why is there no option to change your user name and photo?

Seller deleted post

Seller “shipped” shoes took my money then someone deleted listing wont let me click on listing or anything

Unable to complete my purchase because I can’t get a one time code. I’ve been trying for 5 hours.

Unable to complete my purchase because I can’t get one time code

Plantronics cs530

I contacted the seller,asked about the Plantronics I purchased because it’s not compatible with my iPhone.The seller said it will not work (pairing ) on my iPhone.I message the seller again if possible replace the Plantronics cs530 that will pair wit...

Why is there no option for combined shipping on the moblie app yet?

If 45% of all purchases are made on mobile then it is far past time to add the feature. I am now regularly having to refund shipping from a phone purchaser. And now those refunds have a fee attached.Fix the basic stuff before adding unneeded items li...

Resolved! Error in n the Home page

I keep getting a notification on “What’s New” section of the Home page that I gave items to ship, while in fact I don’t. They were already shipped a few days ago. That is not a big problem, but could be confusing. I’m attaching a screenshot.

Can’t change email address

Help!! I’m attempting to change my email address but the app will not allow it. It says the new address is already in use but continues to only show my old address.

Promoted Listings Section Glitch/Format Issue on listings in the app

Right when you click on an item and scroll down to see the "About this item" section for the item, the app glitches and 2 sections for promoted listings appear. "Similar sponsored items" and "More sponsored items" which completely draws the attention...

Taxi meter

I was wondering when they will ship my order, it’s been almost a week never got notification for the shipment

Unable to do one time payment fee in this app

Payment fee

Fraud

My experience with eBay is that they have fraudulent activity going on with the app and refuse to resolve the issue or refund my money they also claimed that they close my case I have not received any item or any refund from May 12 until present ther...