Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Slow

The app is very slow since upgrading to Apple iOS 14.2 on my iPad. Deleting and reinstalling app does not fix problem. Other apps on ipad unaffected by upgrade.

eBay app problem

Most of the app is working fine but has just stopped showing my messages. It indicates that there are messages but I can’t see any at all. I have tried shutting down my phone and restarting it again but it still doesn’t show messages. What can I do t...

Messages broken in IOS APP

Can’t load messages. can’t reply to buyers or sellers. Broken as a result of latest update. just her a white screen. Please QA the app before launching. Using your customers as free QA is poor move.

drafts

Help! Unable to access my listings, or draft of a listing, or do an advanced search!!! Where is this option???

I got hacked

Someone hacked into my account bought a few things and whenever I go to try to find information on it the whole app turns into Spanish and I don’t know Spanish.

App not letting me to access my account

When I login with my email and password it has another user name when I log in with google account it has right name

Android App Slow

Stuck in both wifi and cellularI am using galaxy S20 Ultra with the lastest software and application update

Account

hello I was contacting you because recently the app signed me out. Okay no problem I know my sign in but when I signed in it Erased all the content, all my saved sellers, searches all my saved watches, all my recent bids, all the stuff that I recentl...

Can anyone help me?

I can’t get contact with eBay, about seller sent me broken item and make excuse with his lack packing and snow globe is ruined and won’t reply me back and he keep listing others stuff. eBay customer service is sucks!!!!

Shipping address lies about being changed

While I was ordering an item, I entered that I wanted to change the address for it to be sent to. After I put the new address in and confirmed, it sent my order to the old address anyway. After seeing this, I went into my saved addresses, and the new...

eBay account and paypal account frozen today for no reason

A buyer emailed me last night said he received his purchase but he didn’t like how it fit him after looking at it and knowing the size of it for a week online at auction before he drove the price up on it and won it 150 dollars later hefiled for a re...

Buyers are told to contact seller for payment

I just sold an item and it instructed the buyer to contact me for payment. Any known issue reports as of 11/15/2020

Listing error regarding email

I typically use my phone 100% of the time for Ebay including taking photos, listing items and managing the account. Just recently around the beginning of November 2020, I keep getting a listing error saying that my Paypal email cannot be used at this...

I need a update on my order.

I ordered a personal smoothie mixer and the update is telling me that it is no longer available. I don’t know how to get in touch with the seller . I tried already and they never gave me a delivery date. Can you please help me find out the update on ...