Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Purchases not showing

When I click on a previous purchase, the record is unable to be found and I get an error.

Purchases

Can’t see any purchases for the year!

Review offer as seller, click similar items goes to revise listing

When you receive an offer for an item for sale the review offer page shows. When clicking see similar items, the app loads the revise listing screen.

Return options not showing

When trying to click on a certain return item option they are not all showing up… There’s a glitch with the app

Payment

I’m trying to figure out why I am being charged 4.49.

Want to go back to old format Classic view

How do I go back to classic view

My email address

I have had this eBay account for many years. help! I am unable to retrieve the email with the return postage that was sent. Sincerely, Carolyn Michael

Purchase page not showing

Purchase page not showing please go back to old format

Purchases page not uploading

The page suppose to display purchases is not uploading properly.

Older purchases not loading

I still have not received an item I ordered in September. Went to search the item and the purchase is not loading. Only newer purchases are loading

Tracking and my purchase information is not loading.

When I log onto the app, and select my purchases, all the information is not loading, such as the track package feature. How do you correct that. I am using an iPhone 11.

App on my phone

I can’t get the app on my phone to show me any of my purchases or update history of when my items are going to be delivered

Refine

hey guys quick question?? When I go back to my purchases it used to show when it’s delivered or I can leave feedback but not it’s not showing all my purchases from 2 years ago or won’t let me leave feedback or anything? It only shows edit on top corn...

Purchases

I am not able to see all my prior purchases like I used toThanks

they don't answer messages

I have bought 2 items and they have arrived damaged, he writes to whoever sold it to me and he does not answer, I would like help because it is $ 200 between both things and nobody answers me for that