Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Problem with the purchase history

I’m not able to see items I purchased in the past and I need to feed back some of them and some of them I haven’t received yet, this just happened today.

Unable to track orders

Goes directly to committed to buy instead of tracking order

Not recognizing phone number

I am trying to enter my cell phone number to have it verified and it states to enter a valid number. It is an Indianapolis, IN number through Verizon wireless. It is a 463 area code which is a newer area code for Indianapolis.

Why does the bay app not support my iPad?

I can no longer sell items as the list an item feature is missing and everything comes up in US dollars?

Purchased items not showing paid

I am using the IOS App and several of my purchases (paid with PPal) still show unpaid. The items say shipped but no tracking information.

Reprinting a shipping label.

I’m trying to reprint a shipping label (ink basically went out). Every time I get through the help section it merely defaults to my page.

Funds not being payed out

The funds are complete and available in my eBay account and not transferring to my pay pal. Help!

Purchases

All older purchases are not showing up.

Purchase history only showing last 60 days

The purchase history section of my eBay app is only now showing the last 60 days of purchases. This is something that just recently started happening. The other day It was showing as normal.