Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Hi Miss and Mister, if I look for some products of special brands, like „Westfalia“ the results I get is about other brand names. I dont understand cuz I look for this special brand and I get some cheapy **bleep** product with zero quality I just don...

Item not showing on app

Why is one of the items I have for sale not showing on the app but it does online?

Account

My account has disappeared

No puedo hacer mi pago

No agarra mi pago ni paypal

Didn’t receive my item

I didn’t receive my item. It was supposed to be collected from Argos, I requested information about my order as it took very long to deliver to the address, they have closed the care and decided I will not get a refund. however my item has now been d...

Notifications

I’m trying to unsubscribe from e-mails and it’s not letting me

Promoted items dont show on mobile

So did I miss something? Do the promoted items not show on the mobile phones? If I switch to Classic view they are there but when I go back to mobile viewing on the phone all promoted items are gone. Have I missed a setting that is hiding them? Or ar...

Selling an item

Hi I have sold 2 items but the customers are having problem paying with PayPal and when I use PayPal outside eBay it is ok and it has stop me from listing items thanks Pete

Rolf cremer Gehäuse

Ich möchte den Angebot zurück ziehen

Hi

I have sold some stuff on eBay and the people that bought it says they have paid but it’s been a week and still no payment has been processed to show they have paid

I cannot pay

It's said that there’s a failure with the payment but my card it’s in order and all the dates. Please give me an answer

I can’t contact a seller

Every time I try and ask a seller a question my messages refuse to send. Why?

Network failure, please try again

Hi I've been having an on going issue with my ebay app on my Samsung s20 plus using the EE network. The error message "Network failure, please try again. The only way for it to work again is to factory reset my phone and using smart switch to reinsta...

Contact number

I need to talk to customer service

App improvements & Upgrades

I do most of my work on the app. I think all the new improvements are great so thank you eBay. I am having a consistent problem with the app and it is in the Make Offer To Buyers Section. What happens is the items I make offers on do not always disap...