Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

PayPal

I’m having problems with my PayPal I’ve forgotten my password and the phone number is wrong

Payment Issues

Hi I’m having trouble accepting payments on mobile device like it says my item is sold but the buyer can’t access the payment scree

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Juan castaño

Hola,tengo un pago en Paypal en diciembre de 22,20 Euros que pone ebay GmbH me podrían decir a qué corresponde esto por favor,gracias

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filter system

When looking for something on the auction site , and you filter for it to be the subject ending soonest it’s really annoying when this doesn’t happen, kind regards. John

It charged me

 I buy 3 different shirts and I get charged 31.97$ but when I check the history of buy it don’t show up

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Email

I need to change email address for communication with seller. How can I do that?

Sign in

I can no longer reset my password with old phone no 077510 742250. Need to change it to 07596 808576. And my e mail to alicebutler01@yahoo.co.uk. Hope you can help with this. Kind regards Alice Butler. 117 Pears road TW31SL.

Where is money from sale posted

I sold a pair of jeans and item showed up as paid. Send item. I checked PayPal and no incoming or record at all of the transaction. I checked several accounts I have attached to my account and STILL NOTHING. I WENT SGEAD AND PAID MYSELF TO COMY WITH ...

Google doesn’t take me to my app?

When I search something on google and it displays eBay I click on the google item and it would always take me directly to my eBay app to the item! Not working dead as a door nail

Invoice for no reason

Hey eBay I got an invoice for 163$ but I never sold anything lately. I listed an item but people would never send the money. So I would always have to re list it. Is it possible to remove the 163$ invoice.

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