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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

I want to cancel my offer

Hi, I put the offer on door which was accepted by the seller on Sunday! I wrote that I want to go and pick her up the same day, because Sunday was the only day I was available to pick her up! can you help me to cancel this offer without paying fees! ...

User avatar by Enthusiast
  • 145 Views
  • 1 replies
  • 0 helpful

Refund

It shows the seller gave me my refund but I’m not seeing it in my bank account why

My money lost

I accidentally bought in a wrong adress and immediately notified seller and doesnot respond me and send in wrong adress loss my money no good customer service representative .

Sending amended invoice

I cannot send an amended invoice to a buyer to change postage costs. I have followed the help text but when I go into the sold section, there is no ‘actions’ option as advised. I am using my I phone. Can anyone advise me as to what I am doing wrong. ...

Notifications

I’ve disabled notifications but I still receive them. When attempting to follow the instructions in the email, it says I can change settings by going to “Communication Settings”, however - that does not exist. Please update your app or your website t...

User avatar by Explorer
  • 104 Views
  • 0 replies
  • 1 helpful

Payment card registered

Hi, I just realized when paying an object that my Visa card has been registered which I do not want. i can not ring the way to cancel the registration. Can you please let me know how to delete it. I would rather register it myself at each of my purch...

User avatar by Explorer
  • 78 Views
  • 0 replies
  • 0 helpful

Notifications

I can’t read any of the notifications when I click on notifications it says act now I have no idea what this means please help

Trying to make a payment

I have a small balance I’m trying to pay off, aka- make a payment on and it will not let me click anything so therefor not able to pay it

pulled money out of my account

i put my card info and hit buy now then it said there was a problem with my payment but it still took the money from my account and no tracking number or evidence of me buying the product

User avatar by Enthusiast
  • 89 Views
  • 0 replies
  • 0 helpful

Payment for return item

Never received my money for my return item! It said it would be sent to my pay pal. Mind you never had a pay pal till after it said it sent it to my pay pal. Set up a pay pal to see if it would send the money to there but nothing. Where would the mon...

Wrong price on sold item

Just been notified that my item sold, this morning when I checked it was listed as $55 you have sold it for $ 5 what is going on please laurel grellet

Billing agreement

Where do I sign my billing agreement to be allowed to print labels and sale on EBay?

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