Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Changing email address

I have changed my email address in my settings but when selling an item the preferences still shows my old email

Hallo ich habe ein problem

Also sie haben mir gestern ein email gesickt und ich hab da gelesen das sie mir das geld peer paypal sicken und ich habe keine Paypal konnen sie mir nicht vllt per Kreditkarte sicken

Retract a Bid

I currently have a bid placed on a chair, I have found a different chair for a lower price and no longer need to buy the other one. Can this be retracted? Or do I have to delete my account?

Refund

a seller said I be send a refund yesterday and it’s got back to my card and I have nothing in my back I called bank and eBay have not put nothing back into my account why have I not been refund

Ebay app constant glitches

Every time i open the app. "Sort" Side bar appears and it is nearly impossible close. No links work on it. Uninstalled and re-installed app and it is still doing it. It bugs thr heck out of me because it hides 1/3 of the page. See picture below.

F435E9B2-462A-411D-8DF1-C1C47166D473.png

Close down

I’ve been wanting to end this eBay for a very long time now I don’t use it no more I want it closed off I don’t have mobile no more contract is done for so is pay pal so for the last time close it down

User avatar by Not applicable
  • 69 Views
  • 1 replies
  • 0 helpful

Invoice

Cannot see my invoice in app? Updated card details but cannot see how to pay now as link on email reminder does not work? Not mobile friendly at all the app!

User avatar by Enthusiast
  • 66 Views
  • 0 replies
  • 0 helpful

Too many emails

you guys send too many emails how do i turn this off its extremely annoying

User avatar by Enthusiast
  • 129 Views
  • 4 replies
  • 0 helpful

Emails late at night

Why Am I getting woken up at 1:40 am because of a seller notification when I have my notifications off some people have to go to work in the morning. Get this sorted out its not the first time.

Paypal doesn't work

Hello , I can't pay for goods via paypal - I can't log in ( some kind of glitch in the system ) . It is through ebay that it does not work .