Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Email

I need to change email address for communication with seller. How can I do that?

Sign in

I can no longer reset my password with old phone no 077510 742250. Need to change it to 07596 808576. And my e mail to alicebutler01@yahoo.co.uk. Hope you can help with this. Kind regards Alice Butler. 117 Pears road TW31SL.

Where is money from sale posted

I sold a pair of jeans and item showed up as paid. Send item. I checked PayPal and no incoming or record at all of the transaction. I checked several accounts I have attached to my account and STILL NOTHING. I WENT SGEAD AND PAID MYSELF TO COMY WITH ...

Google doesn’t take me to my app?

When I search something on google and it displays eBay I click on the google item and it would always take me directly to my eBay app to the item! Not working dead as a door nail

Invoice for no reason

Hey eBay I got an invoice for 163$ but I never sold anything lately. I listed an item but people would never send the money. So I would always have to re list it. Is it possible to remove the 163$ invoice.

i got invoiced for no reason

hey ebay, just wondering why i got an invoice of $27.22 for December, I haven’t bought anything or sold anything in the past month I don’t understand why I owe eBay $27.22.

Sold item need to post

I’ve sold a MacBook book and need to post tomorrow , I don’t live far and can deliver instead of posting but PayPal have delayed payment until i leave a tracking number and it is delivered. What would I do if I deliver it my self and receiving paymen...

Listing

Why can’t I list an item if I don’t accept returns 

Facture à payer

J ai reçu une facture de 94€ je n’ai rien vendu et acheté! Une vente à 231 euros annulée car l’acquéreur ne payait pas. Que faire?

This app is terrible

Ever since you changed the app , I haven't been able to do any bidding at all . What am I doing wrong . It says to update but when I try I get nothing . Please help .

problem

i ordered three things from different sellers and it’s not appearing that i have ordered them

Payments on hold

I should have had 2 payments cleared on the 1st to my PayPal nothing has gone in yet ?

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