Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Adding pictures from library

For some reason I can’t add pictures from the library on my phone. The app only allows me to add pictures from the album on the app. I always take pictures of the items with my phone and then add them to the listing. Now I can’t and my listings are w...

Product purchase

Can’t buy products, errors occur, can’t pay credit debit etc

Account problem

Hi I want to start selling any item from ebay.I dont know what is the problem in my accountplease help methank youdogan

Won’t let me cancel a order

It tells me I who’ve to wait a few minutes then I go back 13 days later and I can’t cancel it

Extra charge

I bought a item but eBay charged me 3 times for this and my eBay app don’t shows items in purchases how can I fix this problem ?

Click and Collect

I am enrolled for click and collect but not showing up on sale item - complained 3 times to 3 different agents and told fixed -bit still not fixed - losing a sale becauseof this issue - not good enough !

I can’t delete my account

PayPal

I’m having problems with my PayPal I’ve forgotten my password and the phone number is wrong

Payment Issues

Hi I’m having trouble accepting payments on mobile device like it says my item is sold but the buyer can’t access the payment scree

Juan castaño

Hola,tengo un pago en Paypal en diciembre de 22,20 Euros que pone ebay GmbH me podrían decir a qué corresponde esto por favor,gracias

Two accounts, but only one me. I want to merge the two- how?

I have two emails and I believe that at some point EBay set up a second account when I may have logged in from another app (Facebook, Microsoft, Google, Etc). Those use my newer email. The original old email (which I rarely use and I would prefer to ...