Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

buyer canceled an order

A buyer canceled an order a few days ago and the cancellation is still pending. I can’t look at the details of the cancellation. There’s an error message every time I try to look at the details. It’s so difficult to get someone live on the phone with...

purchase history

I can’t delete buy again purchase items, and that is not a good idea because if i buy something and i want to hide it from my family is not gonna work and i don’t want any embarrassment and bad issues from my family so please upgrade the app so we ca...

eBay mobile app SUCKS#

As much as eBay makes in seller fees you !)would think they made it possible for sellers to manage their account dashboard on the app. But no, eBay has become too big and too cheap! Now they are making even more money by paying sellers directly inste...

User avatar by Adventurer
  • 454 Views
  • 0 replies
  • 0 helpful

PayPal payment

Hi, I sold an item and sent the tracking number and the person has already received item over two weeks ago yet the PayPal money still hasn’t gone into my account. Why is this? Thankyou

Delivery

I put up selling and set it up with 1 postage fee no matter how many you want but instead if you want 2 of the same item the postage price keeps going up

The worst customer service ever. Non existent! What a joke!

Your app doesn’t work smoothly at all. Constant display or oops something went wrong. Can’t sell. Can’t buy. Can’t find information. Terrible help articles and the email I received from customer service regarding selling limits was basically you coul...

User avatar by Enthusiast
  • 83 Views
  • 1 replies
  • 0 helpful

Metodo spedizione

Buongiorno,Ho bisogno che venga inserita la possibilità di consegnare in un punto di ritiro quando faccio gli acquisti.Dovevo acquistare della merce e non ho potuto farlo in quanto non mi dava la possibilità di consegnare bel punto di ritiro nonostan...

Clients unable to process payments

Client informed me that he was unable to process the payment. He tried to buy something else from eBay and didn’t had a problem. What is the problem or how can I fix it.

Blurry displays edges in app

I have noticed that several displays appear blurry in the app. at first I thought it is a problem with my device but since it happens on both of my iPads and my iPhone it seems to be a problem with the app itself.The right edge of the display in seve...

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Bidder cancelled my bid I won

I’ve just had a email saying I’d won my bid and when I went to purchase my item it said seller has cancelled my bid?? What can I do as surely this isn’t aloud.

Old address vs Checkout time address

I have different shipping address on my account & during checkout I change it to my new address but after checkout it shows that goods will delivered to old address. I tried to contact seller but one of them didn’t response & other one replied like t...

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