Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Want to cancel account!

How can I completely close my eBay account?

Won’t let me list items

When I try to list items it says that it’s sending me a code never sends me the code so I have to hit resend the code then after I hit resend code doesn’t let me hit continue

Account locked???

You guys locked my account and are restricting everything all because I myself deleted over 100 listings that weren’t selling. I ended them!!! Not because I sold elsewhere. I want to speak with a customer service agent on this matter and want this co...

Item deleted or missing from my purchases list

Hi An item I purchased that is now in transit has been deleted / doesn’t appear on my purchases list. How does this happen and how do I get it back for review and feedback purposes ? Thanks

Item deleted from by purchase list

Hi An item I purchased that is now in transit has been deleted / doesn’t appear on my purchases list. How does this happen and how do I get it back for review and feedback purposes ? Thanks paul

Printing Labels

If you hit print shipping label but then hit cancel there isn’t a way to print it again and you were scammed for the amount to create the label.

Oggetti in vendita

buongiorno i miei clienti non riescono a veder gli oggetti che ho messo in vendita. potete aiutarmi?

I want to cancel my offer

Hi, I put the offer on door which was accepted by the seller on Sunday! I wrote that I want to go and pick her up the same day, because Sunday was the only day I was available to pick her up! can you help me to cancel this offer without paying fees! ...

Refund

It shows the seller gave me my refund but I’m not seeing it in my bank account why

My money lost

I accidentally bought in a wrong adress and immediately notified seller and doesnot respond me and send in wrong adress loss my money no good customer service representative .

Sending amended invoice

I cannot send an amended invoice to a buyer to change postage costs. I have followed the help text but when I go into the sold section, there is no ‘actions’ option as advised. I am using my I phone. Can anyone advise me as to what I am doing wrong. ...

Notifications

I’ve disabled notifications but I still receive them. When attempting to follow the instructions in the email, it says I can change settings by going to “Communication Settings”, however - that does not exist. Please update your app or your website t...

Cannot access make a one time payment to settle fees early

As above

Payment card registered

Hi, I just realized when paying an object that my Visa card has been registered which I do not want. i can not ring the way to cancel the registration. Can you please let me know how to delete it. I would rather register it myself at each of my purch...