Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notifications

I’ve disabled notifications but I still receive them. When attempting to follow the instructions in the email, it says I can change settings by going to “Communication Settings”, however - that does not exist. Please update your app or your website t...

Cannot access make a one time payment to settle fees early

As above

Payment card registered

Hi, I just realized when paying an object that my Visa card has been registered which I do not want. i can not ring the way to cancel the registration. Can you please let me know how to delete it. I would rather register it myself at each of my purch...

Notifications

I can’t read any of the notifications when I click on notifications it says act now I have no idea what this means please help

Trying to make a payment

I have a small balance I’m trying to pay off, aka- make a payment on and it will not let me click anything so therefor not able to pay it

pulled money out of my account

i put my card info and hit buy now then it said there was a problem with my payment but it still took the money from my account and no tracking number or evidence of me buying the product

My address was incomplete on my parcel

Payment for return item

Never received my money for my return item! It said it would be sent to my pay pal. Mind you never had a pay pal till after it said it sent it to my pay pal. Set up a pay pal to see if it would send the money to there but nothing. Where would the mon...

Wrong price on sold item

Just been notified that my item sold, this morning when I checked it was listed as $55 you have sold it for $ 5 what is going on please laurel grellet

Billing agreement

Where do I sign my billing agreement to be allowed to print labels and sale on EBay?

Profile

When I sign in this profile shows but this is not me

Ran into a bug? Or got ripped off? Pls help explain this

I just paid for the starter shop subscription which allows 250 listings a month. While trying to make my second listing and I was not allowed to post the listing. The reason the app gave me was because “I reached my seller limit of 5 items” (my first...