Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Return fees

I was charged for a return item that advertised free returns

Fees

I was charged for a return item that advertised free returns

Scam

Never got my item, im supposed use the item number to resolve the issue but the number doesnt match anything, seller doesnt reply and there is absolutely nowhere to give a bad review.. ebay literally stole my money and nothing can be done, this was t...

My app is in two different languages

My selected language of the app is english. but when i am listing products and selecting the items description, its giving me the options in spanish. I am located in Spain but need the app to be fully in English please .

Hola

NECESITO QUE ME AYUDEN COMPRE UN ARTICULO Y ME DICE QUE MI DIRECCION DE ENVIO ESTA MAL CUANDO LE PREGUNTE AL VENDEDOR QUE SI ENVIABA ARTICULOS A PUERTO RICO ME DIJO QUE SI AHORA ME DICE QUE EL CORREO LE DICE QUE MI DIRECCION ESTA MAL. Y ERA PARA UN R...

Want to cancel account!

How can I completely close my eBay account?

Won’t let me list items

When I try to list items it says that it’s sending me a code never sends me the code so I have to hit resend the code then after I hit resend code doesn’t let me hit continue

Account locked???

You guys locked my account and are restricting everything all because I myself deleted over 100 listings that weren’t selling. I ended them!!! Not because I sold elsewhere. I want to speak with a customer service agent on this matter and want this co...

Item deleted or missing from my purchases list

Hi An item I purchased that is now in transit has been deleted / doesn’t appear on my purchases list. How does this happen and how do I get it back for review and feedback purposes ? Thanks

Item deleted from by purchase list

Hi An item I purchased that is now in transit has been deleted / doesn’t appear on my purchases list. How does this happen and how do I get it back for review and feedback purposes ? Thanks paul

Printing Labels

If you hit print shipping label but then hit cancel there isn’t a way to print it again and you were scammed for the amount to create the label.

Oggetti in vendita

buongiorno i miei clienti non riescono a veder gli oggetti che ho messo in vendita. potete aiutarmi?

I want to cancel my offer

Hi, I put the offer on door which was accepted by the seller on Sunday! I wrote that I want to go and pick her up the same day, because Sunday was the only day I was available to pick her up! can you help me to cancel this offer without paying fees! ...

Refund

It shows the seller gave me my refund but I’m not seeing it in my bank account why

My money lost

I accidentally bought in a wrong adress and immediately notified seller and doesnot respond me and send in wrong adress loss my money no good customer service representative .