Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Can’t find my unfinished listings

Hello. I usually tend to start a listing on my iPhone EBay app, work on it a bit and then click on the save for later for when I want to finish the listing before I put it live. Now I can’t find it any saved drafts on my EBay app. Before I could also...

Make an offer option not working in app.

Hello, I am unable to use the “make an offer” option on item listings? The box pops up, I enter my offer, review and then press the button to submit it to sellers, but nothing happens, the offer doesn’t send? Thanks, -R.

Automatic payment?

I was just charged $4.17 for something from eBay. It says eBay inc shipping. A seller just bought something but I didn’t make a label! Idk why it happened

User avatar by Rising Star
  • 64 Views
  • 1 replies
  • 0 helpful

Purchased orders

Is anyone else’s purchase tab not letting you delete orders have been delivered or making ones from months ago pop up without even being able to swipe on them?

Payment taken from my account

Yes. I had a payment of $1.75 taken out of my account today. What is this charge for. And if it’s because I spend a lot of money each week on ebay. That can surely stop. I don’t pay amazon or any of the other websites I buy things from. But I can say...

BusinessPolicies

After updating business policies on the eBay website, the eBay mobile apps doesn’t function properly and I can no longer list items with it!!!!!!!. I list about 99 % of my items the mobile app! Customer service doesn’t have answer either.What am I su...

eBay app exceeded daily limit

Hi all i keep getting this message can anyone help? It’s driving me mad. I use a couple of different accounts and have been switching between them thanks! 

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Full site

I don't see an option for full site on the mobile app anymore also when I clear history it does not show that it's cleared the box just disappears

User avatar by Pathfinder
  • 46 Views
  • 0 replies
  • 0 helpful

Full site

Why do I not see a option for full site anymore because the mobile app is not good at all

User avatar by Pathfinder
  • 58 Views
  • 0 replies
  • 0 helpful

Hacked

Account hacked, fake listings posted to my account and passwords changed.