Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Will only let me sell in an auction

Every time I try to list an item for sale, it keeps automatically resetting to an auction. I don’t want to do an auction, I want to do a buy now price. This is very frustrating and annoying

My earnings

I need to know how to get my money released please

Unable to upload photos

I’m unable to upload photos after allowing eBay access to photos. Anyone have any alternatives please assist thank you very much.

Cancel eBay Account

eBay’s new payment is unacceptable. Need to close account.

Card declined

My card(s) are getting declined for a purchase while having sufficient funds. Help???

Shipping calculator doesn’t work properly. I’ve spoken to 3 different reps at eBay and 2 told me it’s a wide spread problem right now and assured me it would be fixed within 24 hours, the first one told me that on 2/7/22 then the 3rd one told me the ...

Awarded a refund that wasn’t received

I have had the worst customer experience with chatting with agents on eBay. The haven’t even deposited the refund I requested days ago and don’t seem to care about the impact it’s having on a buyer. No agent has bothered to provide a number to call e...

Sold amount

Why does my sold amount not match the actual sales when adding them up?

Resolved! 4th Feb 2021 update now I can't bid or pay

The app automatically updated and is now unusable. I can't bid on anything and I can't pay for anything. I tested these functions on a computer and that works fine do it is just the app. Can I get the old version back?

Resolved! App wont let me confirm a bid

Can bid normally on desktop. On the app when I put in a dollar amount I click confirm and nothing happens. There is also no preloaded bid amounts on the bottom like there used to be. Have cleared data/ reloaded / installed app. Nothing.

Resolved! 8 can't bid!!

I can type sn,amount, but the blue bid button just flashes and does not enter my bid. Very upset.

Resolved! App 6.10.1.2 can't bid.

On Android version 10 Motorola phone. Latest ebay app update will not let me bid. Hit place bid button and does nothing. Removed cache and data. Removed app. Rebooted phone and reinstalled app. Same result.