Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Watching list

Items in watching list no longer in date or time order. Makes no difference whether you look at items on the main watch list or a specific category items do not appear in any order. Is the same on the ebay app on phone or tablet.

Payment Denied:

I am in an endless loop of eBay rerouting me to PayPal and forcing me to choose a different payment option. I tried a credit card and that was not accepted either. I am losing patience. I have unlinked and relinked my PayPal account, but nothing is w...

Account restrictions

I can put my items to sell!!! Please help me

Auto pay to sell on eBay

How do I cancel the auto pay you guys charge me around each month to sell on eBay. I want to cancel it and instead pay manually myself instead of you taking it out of my bank account.

Deleting “declined offers”

Older concerns on how to delete “Declined Offers” seems to have fallen on deaf ears. The explanation given must have been an older variation iof the app and is completely useless! This apparently seems to be a widespread problem that the developers d...

Can’t upload my photos

I can’t upload my photos from my iPhone to my listing as I have done for 10 years. I have iOS 14 so that is not it. Please HELP!!!!! Don’t want to miss listing this close to Thanksgiving. The buyers are starting to buy again.

Not getting paid

I sold a bust of R. Kennedy and haven’t got paid. Already sent it to customer. He paid, but money is not in my account.

Account Issue.

Why Am I Locked Out From Making any Purchases

The app won't let me bid

Something is wrong with the app. I can't submit bids through it. It doesn't respond.It's definitely the app as I've been able to bid through the website. Missed a purchase because of it. Tried reinstalling the app but problem reoccurs

Updating account

I can not update my EBay Account. I try to update it and it continues to tell me to update my account. What do I do. I have reset my computer and it continues to do the same thing.

Problema

No me permite cambio de país la aplicación

When listing an item on the app, changes to to weight aren't adjusting the calculated shipping cost

Trying to list items on the app. Default weight is automatically added based on the description of the item. When I try to adjust to the actual weight, the cost of the shipping doesn't change with it. For example, I am listing a book lot. The app add...

Refund

eBay screwed up an order and never refunded me this is bull**bleep**

I am having message problems. Messages are not loading on iPad.

I can not receive text body from recipient or reply to messages on iPad.Also on Android phone messages are loaded.But on both iPad and android I am getting a error message trying send message ..Error parent I’d.I need help!

Shipping cost won’t adjust when changed in draft

Hi ! Unfortunately this morning I noticed all my drafts won’t adjust the shipping cost amount when I update the weight and package sizes. This is on my mobile app. I also tried adjusting shipping carriers and still no luck when I change the amounts o...