Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Sorting of Watchlist false

The app displays the watch list incorrectly. The sorting is completely confused

Search Criteria SetUp

Why can’t I set the search criteria to what I use all the time? Basically, lowest price & shipping first, buy only, free shipping, and etc.? It’s a pain to continually have to set my search criteria for every item I search for. The default should be ...

Where is my payment for an item sold on 1/9/2021?

It’s going on one month, the fee was taken for the sold item but I haven’t been paid.

Viewing the apps

My eBay apps are so small I can hardly see them

Bidding up your auction and not paying

We have an auction going on and there is 3 days left. We have a bidder that is out bidding everyone and only has 2 comments or reviews. The auction is over 1,525.00 and we have several other bidders that are more credible or positive with over hundre...

I’m getting tired of resetting my watch list

I have had. I thing but problems with the eBay app the last six months. It just got even more frustrating. My watch list does not sort to the items ending soonest anymore. If I refresh it goes back to it, but then if I click on anything else to look ...

Pictures acces

When I tryied ad pictures to message ebay ask me to allow ebay to acces my pictures,but when I push settings there is no pictures option. Only camera. Tryied to delete and Install ebay app 50 times and no change. I can only allow acces camera to take...

Resolved! Watching list sorting has bern broken

My Watching list is not sorted by "ending time" any more. So it becomes useless, I need to scroll the whole list manually searching for the nearest auctions.

I cant login

Hello, I can't login on the app, but in website is ok. Can the support help me

Yeah, thanks a lot eBay.

So now you have to be sucked into the tech renewal/app renewal infinite loop. Not everyone has iOS 13. As a matter of fact a LOT of people don't. I have been on eBay since '98. I've updated faithfully across all of my devices since then. Now I'm out....