Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Watchlist

Why, all of a sudden, does my watchlist reshuffle when I delete a watched item from the list? It happens when using the mobile app. Is there a way to fix this? Frustrating....

User avatar by Enthusiast
  • 68 Views
  • 1 replies
  • 1 helpful

Payment method

I recently moved from Germany to the US. Now ebay apparently doesnt accept my US credit card during purchasing, and if I want to change my payment options in my profile, it say I should log-on to the web page that I initially created the profile on, ...

User avatar by Enthusiast
  • 49 Views
  • 0 replies
  • 0 helpful

Sold items showing as Active still!

So after a wonderful conversation with a eBay customer service rep who just told me that there has been no app updates at all when I tell him that my app seems to be screwy and that some of the features have changed. Unbelievable that a customer serv...

User avatar by Rising Star
  • 57 Views
  • 1 replies
  • 0 helpful

Photos

How come I cannot access my photos to put them in my listing?

User avatar by Explorer
  • 56 Views
  • 0 replies
  • 0 helpful

Purchase paid for and removed

 How do I get a refund back on a purchase that was removed yet paid for. I can’t contact the seller to ask for a refund, who can help me with this situation??

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Won’t let me list an item.

I’ve been trying to list some items and every time I click list item it goes right back to the summary page. Not sure if anyone else is running into this issue.

User avatar by Rising Star
  • 113 Views
  • 2 replies
  • 2 helpful

Entering a new address

I buy constantly to Puerto Rico, I am trying to enter a new address and Puerto Rico doesn’t even appear anymore.... so what’s up?

User avatar by Explorer
  • 53 Views
  • 0 replies
  • 0 helpful

Bank sign in thru e bay

I can sign in normally to my bank but I can’t sign in thru eBay in order to update my account without PayPal.

Resolved! anyone still having app issues on iphone?

anyone still having app issues on iphone?Just started yesterday for me....been using the app on the same phone for a year...now frozen on start up screen cannot delete it, sign out or reload ebay app....other apps are fine? any suggestions?

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