Mobile Apps

Forum Posts

Start a conversation

Sorted by:

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

How to add photos to send seller

I cannot send photos

Chanel Shoes

Hello, I want to buy shoes, but the system lets me in. Please decide what happened, the person is waiting for my payment

eBay app

I can’t get into my account and I reset my password but it’s still not letting me in my account, it says I’m someone else.

App shows I have 2 items to ship out but I don't

On the home screen of the app there is a red dot that says I have two items to ship. When I click the red dot it says I don't have anything to ship- which is correct. The two items were a buyer requested cancellation almost two weeks ago. The cancell...

Time left to bid wrong on Watching list

The countdown timer on each item in the list of all Watching Items is off by approximately 3 minutes.So it comes up as Ended when 3 minutes are left, or 2 mins when 5 are left etc. its consistent on my iPhone - have seen it multiple times now Even af...

Cannot access photos

I tried messengering a seller so that I could show him some measurements I took, but when I tried to access my photo library via my device settings, there was no option to allow access. This is the first time this has happened for me, anyone else hav...

App says to keep entering the 3 digit code - Super MAD AT EBAY READY TO CLOSE MY ACCOUNT

can’t speak to anyone about this on going issue. there is a technical issue with the 3 fidget code in my account where my credit card is. I can’t purchase anything it says enter the 3 fidget code. I do that and it still won’t work. I’ve called the nu...

Trying to sell items

Telling me I can’t sell anything due to limits; please advise?

Diamond Vault jewelry

This Seller is advertising certified mossinite engagement rings. I received a ring, it was definitely not a 4 carat mossinite center jewel as stated in the description. I contacted the seller and they stated that it was although I never received any ...

Thank you

This isn’t to report a problem. I just wanted to say thank you for the notification about this options. I think it’s a pretty nice feature you’ve added. Thanks!

Account issues

Hello, Hi am having difficulties to access my eBay account on my desktop. I sold an item, and I need to to sign in the eBay billing agreement in order to print the shipping label. Can somebody please help me to resolve this issue. Thank you

Auto summaries do not change to reflect edits!!

Unacceptable. An item description that does more than restate the item title and shipping service is "too long" for the mobile app. For too long descriptions, ebay programatically writes a shorter description. The shorter descriptions are sometimes g...