Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Watched items issue

Besides the app being slow to load recently, every time I delete an item from my watched items list, the order of the list reverses from ending soonest to ending latest automatically which is really annoying.

Pre- listing / eBay app

Hi, is anyone else having issues with the prelisting feature in the eBay app? It only brings up the current date and time. I can’t schedule ahead like usual.

Where do I find my ebay bucks?

When I google this the answers I find do not work.

Cannot access my purchases

I cannot access my purchase history and it’s causing a major slow down in my business. I need help to get this back operational. PLEASE

Selling

Even though both of my items were cancelled, they are not being re-listed.

Will only let me sell in an auction

Every time I try to list an item for sale, it keeps automatically resetting to an auction. I don’t want to do an auction, I want to do a buy now price. This is very frustrating and annoying

My earnings

I need to know how to get my money released please

Unable to upload photos

I’m unable to upload photos after allowing eBay access to photos. Anyone have any alternatives please assist thank you very much.

Card rejected

Ebay declined my card

Cancel eBay Account

eBay’s new payment is unacceptable. Need to close account.

I can't make the payment

Card declined

My card(s) are getting declined for a purchase while having sufficient funds. Help???

Shipping calculator

Shipping calculator doesn’t work properly. I’ve spoken to 3 different reps at eBay and 2 told me it’s a wide spread problem right now and assured me it would be fixed within 24 hours, the first one told me that on 2/7/22 then the 3rd one told me the ...

Awarded a refund that wasn’t received

I have had the worst customer experience with chatting with agents on eBay. The haven’t even deposited the refund I requested days ago and don’t seem to care about the impact it’s having on a buyer. No agent has bothered to provide a number to call e...