Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

EBay app not updating

iPhone won’t update I’ve tried all the recommendations on here and none works congratulations to eBay and apple for ruining thousands and thousands of members sales and purchases and time wasted trying to get back on to eBay I suggest you should comp...

Can’t update app

Once again I can’t update my eBay app I have spoken to customer service today

iPad Air 2

App no longer works…older version …where is it ? AppStore keeps giving latest version.

I have tried cancelling EBay App & opening iOS App to update then searched EBay but it didn’t work

Instructions to update App for EBay didn’t work.

Unable to update the EBay App

App update requires IOS17 on IPad.I’M up to date on IOS 15.8.App just closes so can’t useAny ideas?

App not working

The app keeps asking for an update when it is already updated

My eBay won’t work

I can’t update my eBay account and it won’t let me use it

Can’t get my ebay on my I phone 7 since the other week

Can’t get my eBay account anymore as it’s saying exit or update through the App Store I’ve tried this but doesn’t work when I try so I can’t buy anything or sell noweither so now

Unable to use ebay

I’ve had my eBay account since 2004, I’m now unable to update the app. My iPad is up to date, just keep going around in circles, so frustrating. I was hoping to bid on an item !Doesnt seem to be any help or advice anywhere !

Updating of ebay app on Android phone

Cannot now access ebay as this to be updated. How do you update on an android device.

EBay now needs iOS17 grant my iPhone 7S won't run

Since a few days ago, eBay's latest update for the iPhone needs iOS17 that my iPhone 7S can't run. I have tried the eBay recommended "fix" of deleting and reinstalling eBay app, choosing the selection to install the latest compatible version, but it ...

Unable to change email address

The settings will not allow me to change my old email address to my new one. When I attempt to edit the existing email address to my new one it says my new email address already exists.

New app version

The update doesn’t work on my older I phone so I can’t leave feedback or even look at the site

Latest App

Like many other users I am no longer able to access the eBay site. Over the years I must have bought many hundreds of pounds from eBay.The company obviously doesn’t want my business any more as I have an older phone - an iPhone 6S max.There is an old...

Unable to use ebay since 4th February 2025

I have been unable to use eBay since 4th February 2025. I have tried loading the latest version of eBay and then opening eBay. I get an error message saying ' this version of eBay is no longer supported'. Repeating this process gives the same result....