Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Item specifics scrolling glitch

When adding item specifics, as I scroll to enter the next category, the screen will bounce or auto-scroll to a different section of item specifics. It also occurs after entering the data and clicking the “done” tab. After clicking the “done” tab the ...

Unable to access or open notifications on eBay

Last week no email messages received in inbox - now showing but can’t access or reply to them

I am seeing Chinese characters in the app again!!!

I went into "Setting's". Then under "advertising and related preferences " And I started seeing Chinese characters again. Is my app hacked? I uninstalled and reinstalled and it's still there!

not appeared in the eBay app

My active listings have not appeared in the eBay app since April 19th. It can find it on the website. But I can't find it on the eBay app. Even if I find it, I can't buy it. It can only follow it. I used different accounts and different devices.

Notification timing

I get notifications when there’s 14 mins left but never when there’s five minutes or 2 minutes. Is there a way to change what time notifications get sent out when watching an item?

2FA

Recently switched my login to utilize two factor authentication but when I try to log into the app, I get to the page to enter the 6 digit code but am unable to enter any numbers. Keyboard doesn’t pull up and tapping on the squares doesn’t work eithe...

App issue

Users are unable to swipe up and switch between apps without the eBay app restarting. This is an app issue since a recent update. Users/potential buyers need to be able to do research on items but now if one puts the app on “hold” it restarts. This i...

Resolved! Forced updating for older IPhones

Why is EBay forcing me to get another phone to continue using their app? This iPhone 7+ works fine for me and the version of the EBay app I have was working fine until the notifications started that it was no longer supported. Is there a work around?

Resolved! Under MESSAGES, can’t delete old, empty folders

Years ago, I created separate message folders for items I routinely searched for and bought. I no longer use the folders, they’re empty and I’d like to remove them. So far, every move I’ve tried simply opens a screen with an envelope image and a note...

Can’t update my app

Can’t update my eBay app

The eBay app has been super buggy!

I’ve noticed over the past week that the eBay app has been the buggiest it’s ever been. Been using the app for years, and for the most part, it’s been good. First, it’s been restarting constantly, like I leave the app and come back, and a minute late...

My eBay is showing old history- nothing more recent than about 2 years ago.

What the heck happened to my recent purchases?

Offers NOT WORKING!!!

Well, here we go AGAIN! Another day MORE CONSTANT eBay Problems from their BROKEN site! Offers to watchers NOT working or did I just hit the Lottery and I'm the ONLY one?????? My phone app showed NO offers to send to buyers ALL day but when I go on m...

Hello i got a new phone(samsung s25 ulra) and i keep getting this messages when trying to scan barco

when I try to search by scanning a barcode or to add upc to a listing I keep getting those messages:Can't connect to the camera and the barcode detector hasn't completed downloading. Need help, image search works just fine

Offers to likers in the app keeps disappearing

in the past week I’ve had the offers to liker option on the app disappear multiple times Eventually it reappears, however there’s no place to let the developers know this and also what is the fix? I’ve already uninstalled and reinstalled the app and ...