Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app not working on iphone 13

App doesnt work on iphone 13 you put your password in and username then says something went wrong . Tried numerous things and still wont work removed app re downloaded it . The app is ebay. Com not sure if it should be co. Uk and maybe thats why it w...

User avatar by Rising Star
  • 132 Views
  • 3 replies
  • 0 helpful

eBay app issue

I got the new iphn 16 pro max and now my eBay doesn’t work. I can’t get in only on safari anyone else have that issue

User avatar by Pathfinder
  • 352 Views
  • 2 replies
  • 0 helpful

CÓDIGO DE RASTREIO

olá,Depois da compra efetuada aparece o código de rastreio, porém, ao clicar no código ele sou transferido para a página de rastreio que solicita o código. Ao voltar pro app e tentar copiar o código não consigo selecionar o texto que contempla o códi...

Update

When I open the ebay app I get asked to update, when I try to update there is none to be found so until I can get this resolved I can't use ebay. I have even uninstalled then reinstalled but that has not solved anything.

User avatar by Enthusiast
  • 680 Views
  • 4 replies
  • 0 helpful

Problems with nonfunctioning Ebay for Ipad App

I have used my iPad with the eBay app to list for years and I returned from vacation, and it is no longer functioning. I have checked for updates, removed and reinstalled the app, cleared my cache and etc. I then tried our 2nd iPad to see if it was j...

User avatar by Adventurer
  • 157 Views
  • 1 replies
  • 0 helpful

notification

The notification icon has been hanging on the icon for two weeks now. There are no notifications in the app itself. I have downloaded, deleted and reinstalled the app several times. The notification icon does not disappear. Please help me figure this...

Ipad app keeps asking to update

I have updated my apps and on my iPad I keep getting the message to update my app but there is no update to get and then I can not get into the eBay app as it just closes

User avatar by Enthusiast
  • 161 Views
  • 3 replies
  • 0 helpful

Shipping issues

I have always listed my items with flat rate shipping. I do not package them until they sell. Now the app won’t allow me to choose the shipping method or price unless I put in package size details. Please fix this

User avatar by Adventurer
  • 1328 Views
  • 6 replies
  • 1 helpful

Trouble selecting shipping service on app

Anyone having trouble listing from the app? It’s making me put the weight in to be able to choose a shipping service and when I put “don’t know package” info (because I charge a flat fee) it won’t let me do it. Video is included.  

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Anyone having issues listing with mobile app?

I normally do all my listing on the mobile app, have done thousands this way, I find it convenient as I can do it while winding down on the couch at night. As of the end of last week I cannot list anything. Every time I try to I get as far as "shippi...

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