Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't sign in

Surprise surprise the app isn't working again.It immediately signed me out when I opened the app and when i tried signing back in the typical ''Something went wrong'' error pops up. Fun!

Filter in App Broken

Why does the filter in the eBay app no longer allow me to select brands when I’m searching for men’s shoes. The option is there, are there are a handful of trending or popular brands that are a “button”, but the search field doesn’t work, even if you...

Resolved! Bug Report (in iOS App)

I noticed an issue where the app freezes. Whenever you click on an Item Description on the iOS Ebay App, use the swipe down geasture to close the description the app freezes and becomes not clickable anymore. Please fix this issue.

App update

I have tried to update the EBay app,unfortunately my iPhone has not been updated and I can't access EBay because of it.Why can't I use the old app?

Hate the update! Pointless changes

Whoever thought to put filter top left clearly wasn’t thinking about the heart of eBay the sellers.Now I have to use two hands to: tap filter - scroll - show more - scroll again - to find sold items The search save button is to close in the search ba...

eBay app

I can’t seem to work the app. I have an iPhone 7 and never had this problem before. It tells me this version is expired and to use the app. Please can you give me some support. Kind regards

Ebay IOS app not saving work if app is exited

I regularly type my description and then go to my photos or notes or otherwise to complete the description. I have ALWAYS been able to do this. Now, if you exit out of the eBay app, go to another app, when you come back to the eBay app, it starts as ...

App problems

Having a problem updating keeps going round in circles, shame I wanted to make some things today , never mind I’m of to prime, thank you

eBay App Network Connection Lost

When attempting to upload photos via the app, I keep getting errors "Network Connection Lost, Retry" My network is fine, no issues with any other apps. No issues loading photos via laptop (though it's a LOT more steps). Yesterday 4/6/25 it was sporad...

Still receiving live auction phone notifications despite them being turned off...

Does anyone else have this issue or know how to fix it? Because apparently Ebay's app settings do not function properly when I have them set to off.

Dog food

**bleep** is going on with your new update, i take it you no longer want me to make any purchases

Active Bids And Offers Not Showing

Can anyone provide help on how to resolve an issue I have been experiencing with active offers not showing up? Example: I receive a counteroffer from a seller, the app tells me that I have 1 offer to review, when I go to the Bids/Offers section it te...

Resolved! Terrible iPad UI

I can't believe how bad the eBay UI is. On an iPad 13", open up any car listing, and click See Full Description. It'll open a tiny popup window about an eighth of the screen for some stupid reason. Then click on a photo and it will show the first pho...