Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Why is my filter menu screen blown up? It crops off the total listings on the bottom of the menu.

Recently I have noticed that when I go to filter a search the filter menu that pulls out from the side of my screen is enlarged to the point that the word filter on the top is cropped in half and the blue totals at the bottom are also cut off. As a s...

App not working

My app stopped working right after I sold my first item. What’s wrong?

App is not working on my IPad

Never had issues with the app until recently. Freezes up all the time on my iPad. My iPad is iOS up to date. I’ve deleted the eBay app and reloaded. Still not functioning

Postage service issue for sellers.

I have recently stated using the app on an iPhone 12, from an 8. I have found that when adding a custom postage service for a 2nd class large letter, the only option is up to 100g which is £1.55. I sell cds which fit into the up to 250g category for ...

Hello

Hi, currently I’m living in Luxembourg and most the times I’m searching for stuff , my eBay account is searching on USA, how to change that? I changed the country on my eBay app thank you

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Resolved! Cannot sign in on app

I’m using my iPhone 17pro, iOS 26. cannot sign into eBay app, the Home Screen also will not load. I have deleted app and re downloaded with same result. However, I am able to sign in through the browser.

2FA + wallet

Depuis plusieurs semaines il n’est plus possible d’accéder à la possibilité de ce faire de virement, cela tourne en boucle sur l’authentification. Et là il vient d’y avoir une maj mais maintenant la possibilité d’utiliser l’application pour d’authent...

Days listed on offers

I love how you guys just had. It where as though when the offers come through, you can see how many days it has been listed for on the app that was really helpful for me as a seller and determining whether I wanted to sell the item or not I don’t kno...

Personal notes

Why is it the personal notes I write for auctions I am bidding on don’t show up on the app? Shouldn’t any feature on the website be available on the app? If I’m just missing something, someone please correct me.

UPLOADING PHOTOS TO LISTING FROM MOBILE CELL/1ST PHOTO IS DARK

I'm recently finding mostly my 1st photo, and sometimes others, the photo looks dark/dull. Very strange, because the photos is fine that I took but uploads dark/dull. I take my photos using my cell and I upload to my created drafts, using my laptop. ...

Search Issues - New Update

When searching for an item to purchase, the back or delete button does not work. So if you type something wrong, I have to cut the word out and retype. Has anyone else had this issue?

New EBay app has bug in search function

Scrolling does not work as expected in the “new” search with larger images. When scrolling many time the screen is unresponsive until you try multiple times. It seems to mostly be when you begin your scroll on the info/title section of a given listin...