Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Wont let me buy anything

Can’t buy anything account in hold

False non-paying bidder claim

I recently purchased an item on February 3 and paid with PayPal immediately. On February 14, the seller opened a non-paying bidder claim against me. I contacted the seller and sent proof that I had paid with PayPal. A couple days later eBay ruled aga...

I’m not able to delete past purchased items.

I’m not able to delete past history

Can’t add photos on messages to seller

Why?? How can I solve this problem? Thx

Buyer restriction

Was restricted today from buying items for some reason? Always have paid for my items within minutes of confirming. Tried making an offer on an item today, and “buyer restriction” came up for some odd reason? Had two items I tried purchasing a few da...

Buying

Biding on dewalt finish nailer two hours before biding ended I couldn’t place another bid on it. I was told My bid didn’t get it two hour before biding was over. I order shoes from eBay one pair should be here tomorrow the other pair in three days. T...

How to add photos to send seller

I cannot send photos

Chanel Shoes

Hello, I want to buy shoes, but the system lets me in. Please decide what happened, the person is waiting for my payment

eBay app

I can’t get into my account and I reset my password but it’s still not letting me in my account, it says I’m someone else.

App shows I have 2 items to ship out but I don't

On the home screen of the app there is a red dot that says I have two items to ship. When I click the red dot it says I don't have anything to ship- which is correct. The two items were a buyer requested cancellation almost two weeks ago. The cancell...

Time left to bid wrong on Watching list

The countdown timer on each item in the list of all Watching Items is off by approximately 3 minutes.So it comes up as Ended when 3 minutes are left, or 2 mins when 5 are left etc. its consistent on my iPhone - have seen it multiple times now Even af...

Cannot access photos

I tried messengering a seller so that I could show him some measurements I took, but when I tried to access my photo library via my device settings, there was no option to allow access. This is the first time this has happened for me, anyone else hav...

App says to keep entering the 3 digit code - Super MAD AT EBAY READY TO CLOSE MY ACCOUNT

can’t speak to anyone about this on going issue. there is a technical issue with the 3 fidget code in my account where my credit card is. I can’t purchase anything it says enter the 3 fidget code. I do that and it still won’t work. I’ve called the nu...

Trying to sell items

Telling me I can’t sell anything due to limits; please advise?

Diamond Vault jewelry

This Seller is advertising certified mossinite engagement rings. I received a ring, it was definitely not a 4 carat mossinite center jewel as stated in the description. I contacted the seller and they stated that it was although I never received any ...