Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

History

I changed my password this morning. Now I can’t find my purchase history for 2021. I find prior history but not 2021 purchases. Please help

hacked

someone hacked me and now everything i have ever saved or put into my cart is gone. **bleep**

Watch list sorting keep resetting

On iphone 11 app, my watch list sorting constantly resets to “ending soonest” if I do ANYTHING, such as deleting a watched item or clicking on a watched item to view the listing. I want it to default to “recently added” but no matter what I do, it re...

Emails

I do not want to receive emails from eBay anymore. Is there a way to remove me from that? Susan

eBay says my feedback is too vulgar?

”Quick shipping, just wish it had a normal pin back, don’t know how to attach it”can someone tell me how that comment is too vulgar? Or vulgar in ANY way?I tried to attach a screenshot, but I guess this is not mobile friendly

User avatar by Pathfinder
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  • 2 replies
  • 0 helpful

very poor status line of information

I respectfully come here to inform you, that I see the delivery delivery status line as a very bad service provision, I believe that the monitoring should contain more details, should inform where the package is, the exact day of shipment by the sell...

Email Link Error

I am new to eBay and received an email saying I owe for my listing fee. I tapped the link in the email that says make a one-time payment and got a message that said there was an error and to try again later. I keep getting reminders about the payment...

“Counterfeit” Items

I am very upset that two of my listings were removed based on the accusation by the intellectual property owner that they are counterfeit. They are 100% authentic and I have every right to sell them because they didn’t work for me. I have emailed the...

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