Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buyer/Seller Feedback on eBay App on iPhone

So disappointed in eBay for not enabling app to leave or receive feedback on our mobile phones. I think they need a new developer!! This should have been on the “checklist “ when creating! Get it together eBay, you have millions of users who count on...

User avatar by Not applicable
  • 88 Views
  • 1 replies
  • 0 helpful

eBay app on homescreen

Hi, I removed the eBay app from my homescreen temporarily and subsequently tried to reinstall it back but could not! I’m using an iPhone 11 Pro Max. The App Store just allows me to Open the app. How do I put it back to homescreen?

User avatar by Explorer
  • 84 Views
  • 0 replies
  • 0 helpful

I can’t list my item

Can’t list from either draft, listing summary or preview. The screen just goes back to the screen it was in after touching the blue List this item button.

Can’t Access Photos - Typing issue - Pls Fix!

I’m on iOS 14.5 beta 2. I can no longer create a listing on the app. Very difficult to type when inputting the listing title. I’m also unable to respond to a buyer and add a photo. The eBay app no longer has access to my photos. It’s not a choice und...

Need a refund

I purchased two things off of eBay January 4 I have been waiting ever sence .. I contacted eBay about a month ago and I thought it was eBay that I was talking to one of the representatives but no it wasn’t they hacked my account my phone my credit ca...

Order not delivered

I purchased two things off of eBay January 4 I have been waiting ever sence .. I contacted eBay about a month ago and I thought it was eBay that I was talking to one of the representatives but no it wasn’t they hacked my account my phone my credit ca...

Item hasn’t arrived.

I’ve purchased feng shui bracelets on June 19 and never arrived. Tried to start a refund but I can’t. I asked the seller to have my money back in three times and refused to do it. What shoul I do?

eBay guarantee

eBay guarantee pushing out that they A guarantee for the buyers but they do not check their sellers to see the merchandise is for real and they said they guarantee your money back and they will not give it to you because they’re trying to get it back...

SCAMM

Hello please can you all help me out I have been scammed by a buyer from eBay could I get information about this person. So I could make a a police report?

User avatar by Explorer
  • 85 Views
  • 1 replies
  • 0 helpful

Purchase

I bought a product that turned out to be misrepresented by a vague advertisement by the seller. I bought what appeared to be two hearing aids, as that was what was pictured in the ad. It was around two months and I hadn’t received the set of hearing ...

Bidding

The limit they set for bidding is too low and comes too soon, I’ve made several successful purchases with bidding items and there is nothing in my cart.

User avatar by Enthusiast
  • 71 Views
  • 1 replies
  • 0 helpful
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