Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

I sold 2 items and they have been delivered. The money hasn’t been deposited to my account and I can’t find any information on the payment in the app

Image search

Just trying to let the developers or whoever know that when you take or pick a photo to search, if you swipe down to see the other categories available to look under and choose one, it reloads the page but stays in the original category. It doesn’t m...

Wrong item after me waiting 12 days

How the hell after waiting all that more than 12 days waiting for a freakin shoes and then I receive wrong shoes and different color i need my shoes how could you do that for customers waiting for more than 12 days and send the wrong shoes i need my ...

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User avatar by Explorer
  • 101 Views
  • 4 replies
  • 0 helpful

Item sent to wrong address

My order was sent to the wrong address. It was sent to a Miami address. I have no idea where it came from unless I was hacked somehow. I changed my password immediately.

Printing label cancelling

I somehow printed a bulk printing label it was taken out of PayPal I went and voided the label as per PayPal when will my money be returned

User avatar by Explorer
  • 49 Views
  • 1 replies
  • 0 helpful

Payment issue

Good day I keep getting this message when I’m ready to make a payment can someone help me please  

Can’t put with card

eBay never lets me pay with the credit card I want to use and then they give me account alerts that I’m not paying but they’re the one’s not letting me pay

User avatar by Pathfinder
  • 43 Views
  • 1 replies
  • 0 helpful

Package tracking

Hello! some of my packages are stuck on shipped and I’m worried that I won’t know when my other packages arrive because it says shipped all the time and my package was supposed to arrive yesterday but I can’t tell if it arrived or not.

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