Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Seller will not respond my emails he also sent the package to wrong address

Seller is “Tiremedic” and will not send me a refund he sent the package to the wrong address he wont even answer my emails how can i contact ebay to get my refund?

Paid item

I paid for an item within 10 minutes of receiving notification I won the auction, I am able to see it was taken from my account and sent to the sellers account the next day, however parts of my account still say payment pending and others say paid, t...

Notification

This thing won’t stop sending me recommendation even after I’ve turned off all notifications. This is so annoying

Feedback is a step backwards on new app

Every time I leave feedback for purchases now, I have to enter text manually. Previous versions of the app retained the last text you entered so you didn’t have to go through it all over again.please bring this feature back, as I will soon reach the ...

Charged twice.

I was just charged two payments of $230 when I only ordered one item. When can I get my money back.

Not letting me purchase with PayPal????

I keep trying to purchase through PayPal on my iPhone and my PC and I keep getting “ONE OR MORE SELLERS CANT ACCEPT PAYMENTS RIGHT NOW, CONTACT THE SELLERS FOR HELP” I only use PayPal on eBay and that is all for about 11 years now. Any help would be ...

Clearing search fails. Again

An aggravating bug from almost exactly 1 year ago has returned! From within a seller's listing, tap on the search icon. The field prefills with (example) "seller: myebayprofilename". Deleting that whole string of characters does NOT reset the search ...

Mad

I ordered a item it says it was delivered but the tracking number they gave me was incorrect and it had someone else’s name so the package was not delivered to the correct person. What can I do I would like my money back and tried to contact seller b...

My eBay, Settings, Sign in and security, 2 step verification. Also this website/forum design

Under the settings order listed in my subject line and specifically upon selecting “Use the eBay app” under the 2 step verification setting screen I am then brought to a page to select either my account linked phone number or email to receive a verif...

Resolved! Wrong Mail Address

I purchased postage through EBAY and when it printed the label it printed an old address in the return address section. I checked PayPal and my eBay account and the address is updated. I’m not sure how to fix this. Any ideas?

It is a error every time I want to pay

It is a error every time I try to pay that say I need to contact seller

eBay won’t let me purchase item

A month ago I Purchased a pair of jeans. I went back to the same seller to purchase the same jeans but now at check out I keep getting the message that the seller does not ship to my address. I’ve contacted the seller and she is working on it from he...