Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Massage gun

Can’t find history so I could send back for warranty I purchase

User avatar by Enthusiast
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2FA Not Working Properly

The eBay app "allow or deny" dialog isn't triggered when I login via web browser (computer and mobile). Instead I have to choose the "need help" option to send a code to my phone or email. I prefer easy 2FA and the app used to provide it. Could someo...

Saved Search Sorting

I would very much appreciate the ability to sort my Saved Searches so that all searches featuring new results automatically move to the top of the list. It is possible to miss a blue dot indicating new results while scrolling.Thank you for taking the...

Pending charges

I placed a large order today and it has taken it out of my card two times ? One is showing pending why is this ? It’s over 1000$

Payment method changed

My past 2 purchases were automatically charged to my credit card instead of my PayPal account. Previously, clicking the ‘buy’ box took me to PP where I ok’d the payment. I do NOT want my purchases on my credit card; I keep a PP balance for my Ebay pu...

Not committed to buy item.

I did not commit to buy an item and now the seller is forcing me to buy the item after I have sent him endless messages about him cancellation but he does not answer

Payment problems

I ordered something an it’s saying i need to choose a different payment method but it took the money out my account and I connected the seller and the seller stated he did not received any payment.. How can this be fixed? NEED HELP!!

Money back.

Compre unos espejos. Nunca me llegaron y quieren que pague mas para que ellos m envien otros. Han pasado ya 15 dias. Ni mi dinero ni mis espejos nesecito ayuda.

Unable to accept payment

Hi,the item try to sell shows a problem.a customer sent me a message about problem with unable to accept payment.I checked my payment method but I did not see anything wrong. so, can you help me please what is wrong with this? Thanks 

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User avatar by Enthusiast
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Payments

Every time I try to pay for an item it tells me that this seller and other sellers are not accepting payments at this time. It first brings up all the information when checking out but then quickly changes to this error screen and I can’t do anything...

Personal user trying to sell things on eBay!

So, apparently I can buy things but can’t sell them? saying I don’t have any more selling limits or something? I haven’t even sold anything on here before, I’m 2016 new, and still can’t sell?